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Apple TV 4k, black screen saver with TV OS 14

M

marioliv66@

macrumors member
Original poster
Oct 2, 2017
66
7
France
Hello, since updating my Apple TV 4k to TV OS 14 version (currently 14.0.2), I have black images when the Apple TV goes into screen saver. The Apple TV does display the title of the image but the screen remains black as if they were not downloaded (yet it has been days and days since I spent on TV OS14). I am wondering if there is enough room left on my Apple TV, it is a 32GB version, but I have very few apps installed on it and no videos downloaded. On the other hand, I cannot find the information to know the place taken by these screen savers.

If you have any ideas, I'm a taker.

Thank you
 
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Thanks, but I did not find a solution even with this link. I wonder if it's not a problem of space. In application I have the equivalent of 350MB but they say that a screensaver can do up to 950MB. Given the amount of saver that Apple offers, the necessary space can quickly be important. But it's impossible to know exactly how much space is available on the Apple TV.
 
I've had this problem for a while now on my Apple TV 4 (HD), several of the Aerial screen savers just don't show (title comes up but screen just stays black for the duration of the screen saver, and often several ones in a row.

Started before the iOS 14 update, and I've been thinking "the next update will fix this".

Edit: Haven't tried a full reset, but some seems to have had good luck with that: https://discussions.apple.com/thread/251822478
 
Same story here: two apple tv, one HD and one 4k. The old one had the same issue but then after playing with themes, show and hide and restarting , all my screensavers came back in one day, I guess they still were on the Tv but stuck or hidden, who knows what.
Then I updated the 4k: disaster, same story with the difference that doing the same tricks it doesn't work, I got just the L.A..

Did the feedback
Feedback - Apple TV - Apple

Someone who worked at Apple told me :
At Apple, Quality is Job 1(.1)= they don’t get it right until the second version but sometimes is the fourth, fifth, or sixth...🙄

At least is a common issue and if they get a lot of feedback maybe they will fix it .. fingers crossed !
 
Last edited:
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Today there is an update available on my old Apple Tv but not on the 4K that is the one still messing up the screensavers.
BTW it so weird if I connect my Apple Tv 4K to the cables and tv in my living room, it shows 4 screensavers , yeah!
But if I take it back to the other room where it "lives"...we go back to L.A.. I guess that because the 4k is matched with a different tv supporting only HD and not 4k it works differently with the screensavers
 
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