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Apple TV 4K: downgrade or delete the tvOS beta version?

Annareim45

Annareim45

macrumors newbie
Original poster
Nov 13, 2017
6
0
Hello,

my Apple TV 4K has the tvOS 11.2 beta version. But this version is too buggy for me and has many problems with the colors.

How downgrade to the current final version? In this case to go back tvOS 11.1

Apple TV 4K has no USB-C port.

Please help me
 
Restore your Apple TV 4K or Apple TV (4th generation)
  1. Go to Settings > System > Reset.
  2. Choose a reset option:
    • Reset: This option is the fastest way to return your Apple TV to factory settings and doesn't require Internet.
    • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.
  3. Keep your Apple TV plugged into power until the Reset process finishes.
 
Annareim45 said:
Hello,

my Apple TV 4K has the tvOS 11.2 beta version. But this version is too buggy for me and has many problems with the colors.

How downgrade to the current final version? In this case to go back tvOS 11.1

Apple TV 4K has no USB-C port.

Please help me
Click to expand...

I suggested to someone to reset back to factory and they reported that it doesn’t work.

Try turning off beta updates in settings. And removing your Apple TV from Apple’s beta website.
 
Not working.

Please help me. I dont need the public beta version more.
 
did you delete your apple tv from the device list at beta.apple.com? I recently read that this is required.
 
I'm really looking forward to 11.2 because it is supposed to change display modes automatically. Problems you are having is not a good sign. I hope it works well when it's released. It was not ready for primetime at launch, that's for sure.
 
from 2010mini above:

Try turning off beta updates in settings. And removing your Apple TV from Apple’s beta website.

...AFTER THAT do this:
bigcahuna12c said:
Restore your Apple TV 4K or Apple TV (4th generation)
  1. Go to Settings > System > Reset.
  2. Choose a reset option:
    • Reset: This option is the fastest way to return your Apple TV to factory settings and doesn't require Internet.
    • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.
  3. Keep your Apple TV plugged into power until the Reset process finishes.
Click to expand...
EDIT: but, you must select "Reset and Update"...the "Reset" option won't work.
 
fsl2017 said:
did you delete your apple tv from the device list at beta.apple.com? I recently read that this is required.
Click to expand...
No a effect. Downgrade does not exist.

benji888 said:
from 2010mini above:

Try turning off beta updates in settings. And removing your Apple TV from Apple’s beta website.

...AFTER THAT do this:

EDIT: but, you must select "Reset and Update"...the "Reset" option won't work.
Click to expand...

No a effect with Reset and Update! It reinstall the tvOS beta again.

Downgrade for Apple TV 4K is not possible
You stay in this beta version and can't get to the last final version.


Apple is stupid. The Apple Watch has no a public beta, because here has no a USB port for iTunes.

But Apple TV 4K has a public beta version, but no a USB port for iTunes. Why make Apple a public beta test? The Apple TV 4 user has no a problem, because here is a usb c port.
 
That's the risk you take with betas. They're buggy. You know this going in to it. Don't do it if you don't know how to un do it.
 
Annareim45 said:
No a effect. Downgrade does not exist.



No a effect with Reset and Update! It reinstall the tvOS beta again.

Downgrade for Apple TV 4K is not possible
You stay in this beta version and can't get to the last final version.


Apple is stupid. The Apple Watch has no a public beta, because here has no a USB port for iTunes.

But Apple TV 4K has a public beta version, but no a USB port for iTunes. Why make Apple a public beta test? The Apple TV 4 user has no a problem, because here is a usb c port.
Click to expand...
I wasn't sure that would work...I looked it up, basically you have to wait for future release https://beta.apple.com/sp/betaprogram/unenroll

While you can do a DFU type restore with ATV (4th gen.), I can't find a way for the ATV 4K, if one has trouble booting it apple says to contact them...instructions here: https://support.apple.com/en-us/HT203028

HOWEVER, if you are having display issues, check out other threads and forums, some have had issues with certain TV firmware updates and the ATV 4K...
look for other threads here: https://forums.macrumors.com/forums/apple-tv-and-home-theater.100/
also AVS Forum has at least a couple threads on ATV, here's one for ATV owners: http://www.avsforum.com/forum/39-ne...streaming/1278071-apple-tv-owners-thread.html
you could search for your TV or just the brand of TV and Apple TV 4K in this forum (or in general). Some people say they changed a certain setting on their TV they wouldn't have thought of and it fixed display issue w/ATV 4K.


...and here is a list (with links) of apple support articles related to ATV: Apple TV Support/How-To and Troubleshooting Articles
 
Last edited:
soundsgoodtome said:
How?

UPDATE: Found the instructions here: https://support.apple.com/en-us/HT203028

(Although that link was included in the original post, the post's wording seemed to suggest that that was a link for contacting Apple, as opposed to instructions for performing the Device Firmware Upgrade.)
Click to expand...
sorry, my bad, could have worded that differently, do you have the ATV (4th generation) or ATV 4K? ...did this work for you?
 
benji888 said:
sorry, my bad, could have worded that differently, do you have the ATV (4th generation) or ATV 4K? ...did this work for you?
Click to expand...

Thanks, but no problem. I figured it out. Just wanted to clarify for anyone else who might find this thread.

I have a 4th-generation model. I went out and bought a USB-C cable just for this procedure, but unfortunately, every time I click "Restore Apple TV," it connects for several seconds, then I get an error message: "The Apple TV software update server could not be contacted. The requested resource was not found." I tried it half a dozen times, then gave up.

So, unless that error gets resolved on Apple's end, I guess I'm stuck with this version of tvOS until Apple pushes out the next version. So frustrating.
 
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