Apple TV 4K: downgrade or delete the tvOS beta version?

Discussion in 'Apple TV and Home Theater' started by Annareim45, Nov 13, 2017.

  1. Annareim45 macrumors newbie

    Annareim45

    Joined:
    Nov 13, 2017
    #1
    Hello,

    my Apple TV 4K has the tvOS 11.2 beta version. But this version is too buggy for me and has many problems with the colors.

    How downgrade to the current final version? In this case to go back tvOS 11.1

    Apple TV 4K has no USB-C port.


    Please help me
     
  2. bigcahuna12c macrumors member

    bigcahuna12c

    Joined:
    Aug 30, 2013
    #2
    Restore your Apple TV 4K or Apple TV (4th generation)
    1. Go to Settings > System > Reset.
    2. Choose a reset option:
      • Reset: This option is the fastest way to return your Apple TV to factory settings and doesn't require Internet.
      • Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.
    3. Keep your Apple TV plugged into power until the Reset process finishes.
     
  3. 2010mini macrumors 601

    Joined:
    Jun 19, 2013
    #3
    I suggested to someone to reset back to factory and they reported that it doesn’t work.

    Try turning off beta updates in settings. And removing your Apple TV from Apple’s beta website.
     
  4. Annareim45 thread starter macrumors newbie

    Annareim45

    Joined:
    Nov 13, 2017
    #4
    Not working.

    Please help me. I dont need the public beta version more.
     
  5. Annareim45 thread starter macrumors newbie

    Annareim45

    Joined:
    Nov 13, 2017
  6. 2010mini macrumors 601

    Joined:
    Jun 19, 2013
    #6
    I suggest calling Apple. Sorry I couldn’t help.
     
  7. Annareim45 thread starter macrumors newbie

    Annareim45

    Joined:
    Nov 13, 2017
  8. fsl2017 macrumors newbie

    Joined:
    Nov 16, 2017
    #8
    did you delete your apple tv from the device list at beta.apple.com? I recently read that this is required.
     
  9. Tec972 macrumors regular

    Joined:
    Aug 19, 2010
    #9
    I'm really looking forward to 11.2 because it is supposed to change display modes automatically. Problems you are having is not a good sign. I hope it works well when it's released. It was not ready for primetime at launch, that's for sure.
     
  10. benji888 macrumors 68000

    benji888

    Joined:
    Sep 27, 2006
    Location:
    United States
    #10
    from 2010mini above:

    Try turning off beta updates in settings. And removing your Apple TV from Apple’s beta website.

    ...AFTER THAT do this:
    EDIT: but, you must select "Reset and Update"...the "Reset" option won't work.
     
  11. Annareim45 thread starter macrumors newbie

    Annareim45

    Joined:
    Nov 13, 2017
    #11
    No a effect. Downgrade does not exist.

    No a effect with Reset and Update! It reinstall the tvOS beta again.

    Downgrade for Apple TV 4K is not possible
    You stay in this beta version and can't get to the last final version.


    Apple is stupid. The Apple Watch has no a public beta, because here has no a USB port for iTunes.

    But Apple TV 4K has a public beta version, but no a USB port for iTunes. Why make Apple a public beta test? The Apple TV 4 user has no a problem, because here is a usb c port.
     
  12. archer75 macrumors 68020

    Joined:
    Jan 26, 2005
    Location:
    Oregon
    #12
    That's the risk you take with betas. They're buggy. You know this going in to it. Don't do it if you don't know how to un do it.
     
  13. benji888, Dec 1, 2017
    Last edited: May 29, 2018

    benji888 macrumors 68000

    benji888

    Joined:
    Sep 27, 2006
    Location:
    United States
    #13
    I wasn't sure that would work...I looked it up, basically you have to wait for future release https://beta.apple.com/sp/betaprogram/unenroll

    While you can do a DFU type restore with ATV (4th gen.), I can't find a way for the ATV 4K, if one has trouble booting it apple says to contact them...instructions here: https://support.apple.com/en-us/HT203028

    HOWEVER, if you are having display issues, check out other threads and forums, some have had issues with certain TV firmware updates and the ATV 4K...
    look for other threads here: https://forums.macrumors.com/forums/apple-tv-and-home-theater.100/
    also AVS Forum has at least a couple threads on ATV, here's one for ATV owners: http://www.avsforum.com/forum/39-ne...streaming/1278071-apple-tv-owners-thread.html
    you could search for your TV or just the brand of TV and Apple TV 4K in this forum (or in general). Some people say they changed a certain setting on their TV they wouldn't have thought of and it fixed display issue w/ATV 4K.


    ...and here is a list (with links) of apple support articles related to ATV: Apple TV Support/How-To and Troubleshooting Articles
     
  14. soundsgoodtome, May 29, 2018
    Last edited: May 29, 2018

    soundsgoodtome macrumors regular

    soundsgoodtome

    Joined:
    Jun 8, 2007
    Location:
    Los Angeles
    #14
    How?

    UPDATE: Found the instructions here: https://support.apple.com/en-us/HT203028

    (Although that link was included in the original post, the post's wording seemed to suggest that that was a link for contacting Apple, as opposed to instructions for performing the Device Firmware Upgrade.)
     
  15. benji888 macrumors 68000

    benji888

    Joined:
    Sep 27, 2006
    Location:
    United States
    #15
    sorry, my bad, could have worded that differently, do you have the ATV (4th generation) or ATV 4K? ...did this work for you?
     
  16. soundsgoodtome macrumors regular

    soundsgoodtome

    Joined:
    Jun 8, 2007
    Location:
    Los Angeles
    #16
    Thanks, but no problem. I figured it out. Just wanted to clarify for anyone else who might find this thread.

    I have a 4th-generation model. I went out and bought a USB-C cable just for this procedure, but unfortunately, every time I click "Restore Apple TV," it connects for several seconds, then I get an error message: "The Apple TV software update server could not be contacted. The requested resource was not found." I tried it half a dozen times, then gave up.

    So, unless that error gets resolved on Apple's end, I guess I'm stuck with this version of tvOS until Apple pushes out the next version. So frustrating.
     

Share This Page

15 November 13, 2017