Apple TV 4K turning on subtitles by itself

Discussion in 'Apple TV and Home Theater' started by LtRoyalShrimp, Mar 16, 2018.

  1. LtRoyalShrimp macrumors member


    May 21, 2014
    SF, CA

    Has anyone else had this issue?

    Ill be watching Netflix or Hulu and every time I start an episode, subtitles are activated.

    Its not a major deal, but a pain in the butt.
  2. waw74 macrumors 68040

    May 27, 2008
    mine's been doing the same thing
    although now that i think about it it's been a while since it's happened, maybe try a reboot of the aTV?

    if not a triple tap on the touch pad should turn them off (or on)
  3. digitalexplr macrumors 6502a


    Dec 13, 2016
    Central Missouri
    Having the same issue. Sub titles are turned off in control panel but show up anyway. The Hot Key will turn them off momentarily but they come right back.
  4. 2010mini macrumors 601

    Jun 19, 2013
    How many other people use your Netflix or Hulu account? I find whenever my daughter turns on CC on her device, it affects all others.
  5. r8ders2k macrumors member

    Oct 31, 2009
  6. Tech198 macrumors G5

    Mar 21, 2011
    Australia, Perth
    I have that issue on some purchases on AppleTV 4 on iTunes mostly.. its annoys me to death.

    When i want then on, i'll say so. In my care, reboot, even a full restore didn't help.. using latest TvOS. I believe its just Apple's problem... as the pull down menu for subtitles Apple control, to turn on and off..

    Unless the movie was done with subtitles directly in (like foreign movies)
  7. PaulMoore macrumors regular

    Dec 3, 2007
    Yes I get this all the time- indiscriminately over various apps for no apparent reason

    We don't use any of the apps on other platforms so it's not that either

    EDIT: for clarity I have the Apple TV 4 (but not 4K)
  8. rugmankc Contributor


    Sep 24, 2014
    My ATV 4 also does it occasionally---
  9. unipnthr macrumors newbie


    Aug 1, 2017
    Mine seems to be doing it as well. I am also having issues with the triple tap working which makes it even more annoying.
  10. melapple macrumors regular

    Aug 29, 2013
  11. digitalexplr macrumors 6502a


    Dec 13, 2016
    Central Missouri
  12. PaulMoore macrumors regular

    Dec 3, 2007
    Can the 'triple tap' shortcut be disabled? Wondering if that could be what's causing mine (though I don't think so, would be useful to eliminate it as a possibility)
  13. LCC0256 macrumors member

    Dec 5, 2017
    Martinez, GA. USA
    I dont have the 4K Apple TV (Reg 4th Gen) but occasionally my subtitles turn on. Instead of refreshing my tired old brain trying to remember how to turn them off I simply ask Siri to do it for me. I always chalked it up to my Apple TV having a mind of it's own. All my machines do...! Maybe it is because I stop wearing tin foil in my caps.....
  14. Mr. Heckles macrumors 6502

    Mr. Heckles

    Mar 20, 2018
    Mine does this once in a while and I have the non 4K one. It’s just annoying when it happens because I always have a hard time finding the settings again.

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13 March 16, 2018