Apple TV 4K wifi issue

[Martyimac]

My Apple TV 4K, original, keeps loosing the wifi password. Sometime I can share it from my iPhone, sometimes I have to reenter it in the Apple TV settings.

Any help would be appreciated.

 

[waw74]

other than a factory reset, not sure

what's your network like? anything out of the usual?
trying to figure out an outside reason it might be happening.

 

[sublunar]

My Apple TV 4K, original, keeps loosing the wifi password. Sometime I can share it from my iPhone, sometimes I have to reenter it in the Apple TV settings.

Any help would be appreciated.

This has occasionally happened to me on other devices, is the operating system up to date on the iPhone and appletv? Could also try logging out and back into iCloud and maybe also deleting the WiFi settings on all devices and re entering.

 

[Audit13]

Not sure if it is a network problem with your unit. I have the 1st and 2nd Gen 4k ATV and no issues with either unit so far. I got the 1st Gen about a week after it was released.

 

[Martyimac]

This has occasionally happened to me on other devices, is the operating system up to date on the iPhone and appletv? Could also try logging out and back into iCloud and maybe also deleting the WiFi settings on all devices and re entering.

other than a factory reset, not sure

what's your network like? anything out of the usual?
trying to figure out an outside reason it might be happening.

All my devices are running the latest release. Eero router is on the latest release. My money is on the apple TV since no other devices, 15+, on my wifi have issues with this.