Apple TV app on iMac not taking video file

[Aussiebill]

Hi, My new iMac will not accept video files. Neither click and drag nor import. Any help welcomed.

 

[barbu]

for video files to appear in AppleTV, they need to be imported into your media library. What kind of files are you trying to work with?

 

[Aussiebill]

I am not using the Apple TV box. I just can't get the home videos I have taken to appear in the app on my iMac.

 

[barbu]

yes I understand. It remains a requirement that the videos be imported into the application. I believe only m4v are supported.
Can you tell us what kind of files you are trying to use? mkv, avi, etc?

 

[Aussiebill]

It is an MP4. Mysteriously, an .MOV was accepted just now (even though yesterday I tried without success). I am used to iTunes and hadn't heard of the files being limited to m4v. Seeing what you wrote I exported to the lower size, which became a .MOV file, and now it has been accepted. It is now only 145 megs, instead of 1.17 gb which it was. (A bit of a shame, because I do flick them over to my Apple TV box on the large screen TV, so now I suppose it will have less resolution). Thanks very much for your help.