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BadgerRivFan

macrumors member
Original poster
Oct 6, 2013
56
33
Admittedly I am not really a tech person, but I will do my best to explain a problem I am having with my Apple TV 3. This issue began right after the most recent software "upgrade." I am consistently losing connection with my wifi resulting in the error message "An error occurred loading this content. Try again later." This happens in every application I have tried, internet radio, Netflix, Flickr, etc. I have restarted the ATV several times, did a factory restore (connected to iTunes via a micro usb cable to my PC), and even contacted my ISP for help trouble shooting my DSL modem and wifi router. I can connect my PC to the wifi just fine, but my iPhone 6 and Apple TV 3 consistently disconnect intermittently. Can anyone give me a suggestion on what to try next? Is this problems with recent Apple software updates? I miss listening to my iTunes library via Apple TV. Any help would be appreciated...
 

XmeX

macrumors regular
Sep 21, 2014
149
1
Apple TV continually drops wifi signal

I think this issue due to the buggy IOS 8 because am having this when I connect my 5s to ATV ...
For me, am just waiting for Apple to fix this software issues..
By the way, do you have resolution issue when you mirror FaceTime?
 

DanielGMac

macrumors member
Jan 9, 2011
46
3
There is a series of serial numbers of Apple TVs that have buggy WiFi cards. If you call the genius bar they'll be able to tell you if yours is within that range. Can't hurt to call them.
 

BadgerRivFan

macrumors member
Original poster
Oct 6, 2013
56
33
Thanks to all who responded. My ATV and router sit right next to each other in a cabinet, so I picked up a short Ethernet cable at lunch today, plugged it in and now my problem is solved.

As DanielGMac indicated, I found this link in another thread which identifies the 3rd Gen units that have the wi-fi defect... http://www.macworld.com/article/203...ird-gen-apple-tv-units-with-wi-fi-issues.html

XmeX - i've never tried mirroring facetime so I can't provide any feedback.

Thanks to SandboxGeneral for suggesting what turned out to be a simple fix...
 

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,481
10,008
Detroit
Thanks to all who responded. My ATV and router sit right next to each other in a cabinet, so I picked up a short Ethernet cable at lunch today, plugged it in and now my problem is solved.

As DanielGMac indicated, I found this link in another thread which identifies the 3rd Gen units that have the wi-fi defect... http://www.macworld.com/article/203...ird-gen-apple-tv-units-with-wi-fi-issues.html

XmeX - i've never tried mirroring facetime so I can't provide any feedback.

Thanks to SandboxGeneral for suggesting what turned out to be a simple fix...

Glad you resolved it by another means. I always use Ethernet when I can which is always more stable and faster than using WiFi.
 

tonyr6

macrumors 68000
Oct 13, 2011
1,695
641
Brooklyn NY
I had the same issues with WiFi disconnecting so early this year I connected a Ethernet cable but now the Ethernet went bad too won't connect or even show a LED that it is connected anymore so now I just disconnected the ATV3. :mad::apple:
 

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,481
10,008
Detroit
I had the same issues with WiFi disconnecting so early this year I connected a Ethernet cable but now the Ethernet went bad too won't connect or even show a LED that it is connected anymore so now I just disconnected the ATV3. :mad::apple:

Sounds like th ATV just went bad all around. :(
 

jetlife2

macrumors regular
Apr 18, 2004
132
11
Cincinnati, Oh
Thanks

...for correct use of the word "continually".

:)

Glad you solved your issue too. BTW I have sometimes found that static IP and DNS settings can add stability to a wifi client. Yours sounds more challenging though.
 

Sean7512

macrumors 6502a
Jun 8, 2005
854
37
I've been having the exact same issue with my ATV since he 8.0 update. When watching NHL games, it goes to "an error occurred loading content." I have an older ATV (720p model) and it still works perfectly (didn't get 8.0 update).

I'm hoping the 8.1.1 update released today fixes the issue. Has anyone tried it yet?
 

Sean7512

macrumors 6502a
Jun 8, 2005
854
37
I updated my ATV last night and I was able to watch the entire Lightning/Rangers game without the dreaded "An error occurred loading this content" message (it used to happen every 5-10 min as this thread notes). It appears that the WiFi issue has been fixed!

What about everyone else?
 
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