Apple TV dies...

Discussion in 'Apple TV and Home Theater' started by andygiff, Mar 4, 2008.

  1. andygiff macrumors newbie

    andygiff

    Joined:
    Mar 27, 2007
    #1
    Had my Apple TV since March last year, it's never quite been the same since the V2 software upgrade (hangs etc.) and it finally died this week. Power light comes on and it attempts to boot, I hear the disk whirring, but nothing...

    Good news is I took it into the Glasgow Apple Store and they quickly offered to replace it with a new one since it was still under warranty. I pick it up tomorrow. Back up in running in 3 days. Pretty happy with that. Can't help wondering if the V2 upgrade was the cause or just a coincidence... Anybody else had a similar problems?
     
  2. leekohler macrumors G5

    leekohler

    Joined:
    Dec 22, 2004
    Location:
    Chicago, Illinois
  3. tom1971 macrumors 6502a

    Joined:
    May 15, 2007
    #3
    I just ordered the 160 GB version. I hope it won't happen to me.
    do you guys recommend to buy AppleCare for ATV ?

    Thanks,

    tom
     
  4. AppleFan360 macrumors 68020

    Joined:
    Jan 26, 2008
    #4
    I would recommend it. The AppleCare for ATV isn't really expensive. I pickup mine up for $20 at a local closing CompUSA store.
     
  5. andygiff thread starter macrumors newbie

    andygiff

    Joined:
    Mar 27, 2007
    #5
    absolutely get the extra care. If you take you (dead) apple tv into a store under warranty, they don't fix on site, other than software so you'll get a replacement model asap.
     
  6. mchalebk macrumors 6502a

    Joined:
    Feb 4, 2008
    #6
    Generally speaking, extended warranties are not worth it. Yes, if you have a problem, it will be worth it. However, odds are you won't. Electronics these days have a very low failure rate. If the unit lasts through the initial warranty period, it will probably last for years.

    Why is every company or retailer anxious to sell you an extended warranty? Because they make an amazing amount of money selling a "product" that, most of the time, doesn't cost them anything. I recently turned down the extended warranty on something and the person I was talking with asked why. She couldn't argue when my response was "I don't like spending money and getting nothing in return".

    Maybe it's only $20, but odds are it'll be a wasted $20.
     
  7. MikieMikie macrumors 6502a

    Joined:
    Aug 7, 2007
    Location:
    Newton, MA
    #7
    I agree. I didn't buy Apple Care, and the only problems I have had with my unit are all software-related (i.e.: Take 2).

    In the worst of all possible worlds, I'll dump take 2 and go back to version 1, which is the version on my Apple TV's HDD.
     
  8. AppleFan360 macrumors 68020

    Joined:
    Jan 26, 2008
    #8
    I generally agree with you guys but I discovered a long time ago that a extended warranty is justified on anything with moving parts.

    Yes, there are have been some extended warranties that I never used but I liked having the piece of mind that if anything did happen, it would be covered (barring something that was my fault).

    I had a few things break on me that were not covered and it was like nails on a chalk board when I had to go down and buy them all over again.
     

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