Apple TV/Netflix error, How to fix

Discussion in 'Apple TV and Home Theater' started by Shanewilliams, Oct 4, 2010.

  1. Shanewilliams macrumors 6502a

    Apr 3, 2010
    Earlier today I had an issue with Netflix on my new Apple TV. It would allow me to the point of pushing play, but then Id get an error that said something to the effect of "Netflix server could not be reached, if this continues please go to the Netflix website(112)" So, I called netflix and the guy I spoke with said he would deactivate the box off my account, but it would take a few hours. After this few hours I was just going to have to reenter all my info anyways, so I went ahead and did a reset through the menu and just went through the setup process again. Netflix immediately came back up and I havent had an issue since. Just thought id share this just in case someone else runs across this problem.
  2. JeffLebowski41 macrumors regular

    Jul 28, 2010
    netflix was having server issues yesterday. Lots of people were getting that error from what I could see on a couple forums. Things went back to normal around 11PM east coast time for me.
  3. Shanewilliams thread starter macrumors 6502a

    Apr 3, 2010
    Not sure if mine was related to that or not. I watched it last night until about 2am CST in the morning and when I left for work at 8am it was working and my wife got her wish and finally took over the controls. She watched it up until sometime after lunch today and it went out then. Personally, I dont think it was related to the issue you mention as the times just dont coincide, but who knows. Just wanted to throw it out there as doing the reset immediately fixed my issues.

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