i have a problem that is really causing me to scratch my head.
So my new Apple TV was working fine then one day wouldn’t power on. I had to unplug it and plug it in again to make it work. This kept happening but not every time which is the strange thing. Sometimes it would work fine. I called Apple and they advised to do a factory reset but the problem persisted. In the end I assumed the unit was faulty so I sent it back for a new one
So I have the new unit and low and behold, after a day or so it stopped booting up. I tried removing the HDMI to make sure it wasn’t the tv screwing around with it but problem persisted. The only thing I could think was the extension cord it’s plugged into is faulty. Everything else plugged in it works fine though. I tried using a different socket and it wouldn’t boot up. I took it to a completely different room and plugged it straight into the wall. It worked. I tried it with a different extension cable in the other room and it worked too. So I’ve swapped the extension cables round and it’s on again but it the problem will probably start up again.
If it does I have no idea what to do as plugging it into the wall directly isn’t really an option for me. What’s so unusual is that it sometimes works but sometimes doesn’t. Any ideas??
So my new Apple TV was working fine then one day wouldn’t power on. I had to unplug it and plug it in again to make it work. This kept happening but not every time which is the strange thing. Sometimes it would work fine. I called Apple and they advised to do a factory reset but the problem persisted. In the end I assumed the unit was faulty so I sent it back for a new one
So I have the new unit and low and behold, after a day or so it stopped booting up. I tried removing the HDMI to make sure it wasn’t the tv screwing around with it but problem persisted. The only thing I could think was the extension cord it’s plugged into is faulty. Everything else plugged in it works fine though. I tried using a different socket and it wouldn’t boot up. I took it to a completely different room and plugged it straight into the wall. It worked. I tried it with a different extension cable in the other room and it worked too. So I’ve swapped the extension cables round and it’s on again but it the problem will probably start up again.
If it does I have no idea what to do as plugging it into the wall directly isn’t really an option for me. What’s so unusual is that it sometimes works but sometimes doesn’t. Any ideas??
