Apple TV not recognizing Apple ID

Discussion in 'Apple TV and Home Theater' started by Masterfox72, Aug 19, 2012.

  1. Masterfox72 macrumors member

    Joined:
    Jan 14, 2012
    #1
    I recently purchased an Apple TV and when I tried to sign into iTunes on it, it said iTunes was not available and I had to check back. When I tried log into my homeshare it said username or password not recognized. I repeated this countless times, sure that my user ID and password are correct. Something seems to be wrong with the connection set up.

    Any way to fix this?

    Thanks in advance.
     
  2. Masterfox72 thread starter macrumors member

    Joined:
    Jan 14, 2012
  3. jdag macrumors 6502a

    Joined:
    Jun 15, 2012
    #3
    I had a similar problem recently. I unplugged the Apple TV for a few seconds.
     
  4. Masterfox72 thread starter macrumors member

    Joined:
    Jan 14, 2012
    #4
    I've tried that a few times without success.
     
  5. waw74 macrumors 68030

    Joined:
    May 27, 2008
    #5
    make sure it's connected to the network, and in turn that network has a valid internet connection.

    it took me a few times to figure out the ethernet cable had popped loose. By password incorrect it means it can't talk to apple to validate it. It's a poorly worded message.
     

Share This Page