A little background, I'm a big movie guy and have three 3rd gen ATVs and two 4th gen and have ripped all of my sizeable DVD and Blu-Ray collection to my Synology NAS.
I've had some issues over the years where Apple TVs would say they couldn't see my library and closing iTunes and re-opening it would usually fix the problem. Since TVOS 11 though it has been a freaking nightmare. Often times I'll go into the movies area and the movies on screen (i.e. the top of my alphabetical list) will play fine but if I scroll down to the Ms or Ts nothing will play and the movie icons will be generic gray boxes instead of cover art. Sometimes restarting iTunes will fix this but sometimes it won't. Sometimes if I click on the movie any way it will eventually play, most of the time it won't.
It has been such a nightmare problem that I actually deleted my library file and re-added all my media. This was a HUGE pain in the ass (just as one example I had to go back and manually set 232 movies as unwatched and lost all of my date added and last watched data which was actually useful to me) and it didn't fix the problem. I'm at my wits end.
I'm a pretty ace troubleshooter based on past experience and I can't figure out why it is behaving so badly. I ALMOST wish nothing worked but why will the first 20 movies play and then some random block of movies in the R section play but nothing above or below that? It is maddening.
Other than the TVOS upgrade, the only other thing that has changed is I actually swapped out my iTunes server. I was running it off my daily use iMac but I got rid of that for a 2017 MacBook pro so I'm running my old MacBook Air as the server. It is sitting right in my equipment rack and is configured to never sleep and even has a widget installed to keep it awake when the screen is shut. Obviously it works some time so I don't know if it is a network issue, server issue, TVOS issue or what.
Any ideas?
Specs/Relevant Info
"Server" is a 2011 MacBook Air 13" with 4GB of RAM
Media is stored on Synology DS1515+
Library files are stored on Synology DS1515+ with alias placed in the standard location on the server's local drive
Library file is only about 7MB
Media includes ~1500 movies and is about 6TB total size
I've had some issues over the years where Apple TVs would say they couldn't see my library and closing iTunes and re-opening it would usually fix the problem. Since TVOS 11 though it has been a freaking nightmare. Often times I'll go into the movies area and the movies on screen (i.e. the top of my alphabetical list) will play fine but if I scroll down to the Ms or Ts nothing will play and the movie icons will be generic gray boxes instead of cover art. Sometimes restarting iTunes will fix this but sometimes it won't. Sometimes if I click on the movie any way it will eventually play, most of the time it won't.
It has been such a nightmare problem that I actually deleted my library file and re-added all my media. This was a HUGE pain in the ass (just as one example I had to go back and manually set 232 movies as unwatched and lost all of my date added and last watched data which was actually useful to me) and it didn't fix the problem. I'm at my wits end.
I'm a pretty ace troubleshooter based on past experience and I can't figure out why it is behaving so badly. I ALMOST wish nothing worked but why will the first 20 movies play and then some random block of movies in the R section play but nothing above or below that? It is maddening.
Other than the TVOS upgrade, the only other thing that has changed is I actually swapped out my iTunes server. I was running it off my daily use iMac but I got rid of that for a 2017 MacBook pro so I'm running my old MacBook Air as the server. It is sitting right in my equipment rack and is configured to never sleep and even has a widget installed to keep it awake when the screen is shut. Obviously it works some time so I don't know if it is a network issue, server issue, TVOS issue or what.
Any ideas?
Specs/Relevant Info
"Server" is a 2011 MacBook Air 13" with 4GB of RAM
Media is stored on Synology DS1515+
Library files are stored on Synology DS1515+ with alias placed in the standard location on the server's local drive
Library file is only about 7MB
Media includes ~1500 movies and is about 6TB total size
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