Apple TV - problems since upgrade to 3.0.2

Discussion in 'Apple TV and Home Theater' started by GilesM, Feb 21, 2010.

  1. GilesM macrumors 6502

    Oct 17, 2008

    This afternoon I was listening to music via headphones from my Apple T.V.
    I noticed two problems;

    1) the image on the screen showing the name of the song updated 27 seconds after the next song had begun, the timer then raced to catch up.

    2) when going from the end of song A to the start of song B (transition) what I can only described as a 'crunching' sound came through the headphones.

    Symptom one is pretty much constant, symptom two has only happened once.

    The Apple TV is running version 3.0.2 which is a very recent update.

    Any ideas?
  2. tom1971 macrumors 6502a

    May 15, 2007
    Do a factory restore and reinstall the update.
    Or check the system using apple diagnostics.

    Probably some issue with the downloaded update.
  3. GilesM thread starter macrumors 6502

    Oct 17, 2008
    I have already done a system restore, was hoping to avoid the factory restore, but I guess I might have to.

    When you say 'Apple Diagnostics' can I do this from the Apple TV menu?
  4. GilesM thread starter macrumors 6502

    Oct 17, 2008

    thank you, that seems to have worked (factory restore). Thanks, very much...

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