Apple TV Volume too loud

Discussion in 'Apple TV and Home Theater' started by Jerhen, Feb 8, 2016.

  1. Jerhen macrumors regular

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    Oct 22, 2015
    #1
    I just bought an Apple TV today and when I got home and started using it the volume is too loud. I can have the volume of the TV down to 2 out of 100 and it is still pretty loud. I called Apple and they think that more than likely it is the TV. Has anyone else had this issue? Is there a way to lower the sound coming from the Apple TV to the TV. Could it be the HDMI cable even though I just bought a new one to go along with the Apple TV today?
     
  2. off_piste macrumors 6502a

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    Oct 25, 2015
    #2
    I don't see how that could possibly be a cable issue.
     
  3. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #3
    I tried a different HDMI cable and it made a little difference and was a little bit quieter but I don't think that it was too noticeable though. I have no idea what the issue could be if it is the Apple TV, HDMI cable, or TV.
     
  4. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #4
    It is almost impossible for it to be a fault. That would distort the audio and you'd notice.

    What other things are connected to your TV?
     
  5. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #5
    Nothing. Just a bluray player connected on the second hdmi port and it is off.
     
  6. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #6
    Have you tried swapping ports? Can you send audio via Bluetooth?
     
  7. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #7
    I have switched the ports and I have also switched the hdmi cables between the Apple TV and the bluray player. Switching them didn't make any difference. I have also air played from my iPhone some music and it is also really loud. My tv goes from 1 to 100 with volume and music and YouTube videos are really loud at 3 and continue to get louder if you turn the volume up. Watching netflix is pretty loud around 10. It just seems really weird that it is so much louder.
     
  8. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #8
    Sounds like it's time to test it with another TV.
     
  9. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #9
    Later I am going to test it on another TV. Overall, is the Apple TV loud like that or not?
     
  10. benjitek macrumors 6502a

    benjitek

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    Sep 23, 2012
    #10
    No...
     
  11. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #11
    It is really weird, tonight I am playing a tv show from the NBC app and have the volume up to 15 to 20 to normally watch it out of 100. It is almost like the sound issue is sort of going away. The only thing that is quite loud yet is Youtube and music.
     
  12. rkieru macrumors member

    rkieru

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    Jun 10, 2015
    #12
    Have you considered the audio formats used by whatever you're watching? That's not something Apple can (easily) control... though I believe there is an option in the settings to attempt to normalize volume levels.
     
  13. ActionableMango macrumors 604

    ActionableMango

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    Sep 21, 2010
    #13
    Is it different from app to app? That's the problem I have. Crossy Roads is so loud it will blow out the windows, but HBO Now is quiet as a stalking cat. Switching between the two is always an exercise of massive volume changes.

    I can't believe I just admitted to playing Crossy Roads.
     
  14. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #14
    None of this should be happening. Yes, including playing Crossy Road. ;)
     
  15. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #15
    Have you also noticed that YouTube also is really really loud? Compared to Netflix, Youtube is probably 3 times as load as Netflix on the same volume.
     
  16. ActionableMango macrumors 604

    ActionableMango

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    Sep 21, 2010
    #16
    Haven't tried YouTube.

    The difference between HBO and Crossy Road is about 22dB, based on how much I have to change the volume that's displayed on my receiver. Every 10dB is twice as loud, so CR is more than 4x louder than HBO for example. Netflix and Hulu are somewhere in the middle, but more toward HBO than CR.

    I guess my point is, it's not necessarily the ATV4 itself that's too loud, it could be an application dependent problem.
     
  17. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #17
    Have you tried changing the audio settings? What about Airplay?
     
  18. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #18
    Is there audio settings you can change on the Apple TV? I've noticed too that some apps on the Apple TV are a lot louder than others. Netflix I can have the volume up to 15-20 out of 100 for normal watching and YouTube only between 5-10 and 10 is pretty loud. Crossy road is also really loud at 10 and so is the music app at around 8.
    --- Post Merged, Feb 11, 2016 ---
    Does that normalize volume across all apps and games?
     
  19. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #19
    You can try changing to stereo, surround and auto or whatever the options are.
     
  20. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #20
    I've tried changing those settings and nothing made a difference.
     
  21. rkieru macrumors member

    rkieru

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    Jun 10, 2015
    #21
    You would have to review the settings to determine that. I feel like it may be listed generically under system audio, but I don't know how it applies itself across applications.
     
  22. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #22
    I tried it on a different TV and the volume was normal. I think it just has to do with the TV I am using. The TV I am using is probably about 7-8 years old and is around one of the first flat screens that came out.
     
  23. BittenApple macrumors 6502a

    BittenApple

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    Nov 29, 2008
  24. Jerhen thread starter macrumors regular

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    Oct 22, 2015
    #24
    There are no TV settings that I can change. I think that with the age of the TV, it doesn't have too many settings to change on it. The only sound settings that I can change is to change it between standard, music, etc. and I currently have the sound set on standard.
     
  25. LiveM macrumors 6502a

    LiveM

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    Oct 30, 2015
    #25
    Well, audio is best sent to separate speakers anyway so if you get some it will solve that problem. TV speakers are no good.
     

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