Apple TV & WEP/WPA Security

[mikefarquharson]

Can anybody help?

I have orange broadband with a Live Box which has WEP security set and I cannot get my Apple TV to connect. I can see the Live Box in the network settings of the Apple TV but when I enter the Key I just keep getting knocked back. I spoke to Orange who didnt know what Apple TV was so NO HELP THERE!!!!!!
Mike

 

[Passante]

Does this help:

1. Are you using MAC filtering?

2. Apple TV cannot join networks that use high ASCII or double-byte characters in their name or password

Apple TV cannot connect to a wireless network that contains high (extended) ASCII or double-byte (Unicode) characters (such as Japanese, Korean, or Chinese) in their name or password. Use the configuration utility associated with your base station to remove these characters and replace them with ASCII characters listed below.

Use any of the following characters for the base station name or password:
a b c d e f g h i j k l m n o p q r s t u v w x y z
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
0 1 2 3 4 5 6 7 8 9
! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~

In addition to double-byte characters, don't use these high ASCII characters for the base station name or password:

For more information about ASCII and High ASCII, refer to these web pages:

* http://en.wikipedia.org/

 

[mikefarquharson]

Thanks

The only digits used in the WEP key are Letters and Numbers, no strange keys

Mike

 

[Passante]

A you using MAC filtering. If so you have to enter the MAC address of your AppleTV into your router.

 

[arnop]

A you using MAC filtering. If so you have to enter the MAC address of your AppleTV into your router.

Exactly, I had the same problem when I received my Apple TV and decided not to use the MAC filtering and it's working fine now

 

[Forced Perfect]

Exactly, I had the same problem when I received my Apple TV and decided not to use the MAC filtering and it's working fine now

Don't decide against it. Just get the Apple TV's AirPort address from the bottom where its serial number is (actually, it might be on the side of the box).

That's what I did and it works perfectly!