Apple TV won't find any wifi networks

Discussion in 'Apple TV and Home Theater' started by jjp007, Jun 19, 2015.

  1. jjp007 macrumors regular

    jjp007

    Joined:
    Sep 23, 2009
    Location:
    TexASS
    #1
    All of a sudden I got an error message that I wasn't connected to the Internet on my Apple TV (one in the bedroom as I have two) I went to check my settings for my wifi and the Apple TV can not locate ANY wifi networks, I tried adding it manually and no go.
    Restarted and reset it to no avail. Now all I get are two boxes under the Apple TV logo , computer and settings.
    Any advise as to what the issue might be? TIA!
     
  2. styymy macrumors member

    Joined:
    Sep 21, 2014
    Location:
    USA
    #2
    Have you tried rebooting your router?
     
  3. Boyd01 macrumors 68040

    Boyd01

    Joined:
    Feb 21, 2012
    Location:
    New Jersey Pine Barrens
    #3
    I have never seen this (my two appletvs are hardwired). But I'm curious about the computer icon you mentioned. When you click on this, can you access your iTunes library on your computer? If so, then you must at least be connected to your home wifi network.
     
  4. waw74 macrumors 68030

    Joined:
    May 27, 2008
    #4
    there was a recall a couple years ago, mine did the same thing, suddenly no wifi networks listed
    article here on macrumors with serial # info

    those 2 icons always show up, everything else is loaded from the internet.
    if you have a local network connection, but no connection to the internet, you could still use the computer "app" to play stuff.
     
  5. jjp007 thread starter macrumors regular

    jjp007

    Joined:
    Sep 23, 2009
    Location:
    TexASS
    #5
    No it won't connect to anything. Won't find any network connections and I have a lot around me as I live in a condo.

    Other Apple TV works. I did reboot my router but nope still doesn't work. I guess I'll bring it in. Meh
     
  6. jjp007 thread starter macrumors regular

    jjp007

    Joined:
    Sep 23, 2009
    Location:
    TexASS
    #6
    Nope won't connect to my computer either.
     
  7. waw74 macrumors 68030

    Joined:
    May 27, 2008
    #7
    the first part was to you, check your serial against the link i posted, that's the symptom of the problem, no wi-fi networks listed, wired ethernet should work.

    the second part about the 2 icons, was to the other poster,
    Most of the icons don't show up until you have an internet connection,
    the 2 icons (settings and computer) show up no matter what

    it's easy to check if you're connected to the internet (aTV is able to talk to the apple servers) and then the rest of the icons show up (it might even pull the list from them, i'm not sure)

    it's more difficult to check if you've got a valid network connection for the computers to show up, lots of variables that can change, as your other network devices go on and off-line, iTunes is running or not, So it's easier to just have the computer app always show up.
     
  8. jjp007 thread starter macrumors regular

    jjp007

    Joined:
    Sep 23, 2009
    Location:
    TexASS
    #8
    I checked my serial # and it isn't one of them as its a second generation. Thank you for the info though. I'll just take it in.
     

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