Apple Upgrade-Check Message

Discussion in 'iPhone' started by Nikefn2, Sep 10, 2014.

  1. Nikefn2 macrumors regular

    Joined:
    Oct 7, 2011
    #1
    So I received this message when I checked my Upgrade eligibility:

    When I login to my AT&T account, I see I qualify for the Next Upgrade, which I plan on using. I'm just wondering why I'm getting this message when I check on Apple's end. Anyone else see this before? The last "order" I placed w/ Apple was during the iPhone 5S pre-order and that has since been in use.
     
  2. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #2
    What does your order history say?
     
  3. Nikefn2 thread starter macrumors regular

    Joined:
    Oct 7, 2011
    #3
    It shows the iPhone 5S and leather case I ordered back on September 22.
     
  4. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #4
    Chat with Apple, let us know how it goes. I'm curious.
     
  5. Nikefn2 thread starter macrumors regular

    Joined:
    Oct 7, 2011
    #5
    That's what I'm doing now. Hopefully they can help.
     
  6. blinx2 macrumors newbie

    Joined:
    Sep 10, 2014
    #6
    I'm having the exact same issue. I have been on the line with apple for the past hour. They can;t figure this out. Where you able to resolve it?
     
  7. LostMyiPhone macrumors 6502

    Joined:
    Dec 19, 2012
    #7
    legit question:

    Why ask apple if your carrier is the one who sent you the information.... wouldn't you want to call your carrier and ask?
     
  8. sal macrumors 6502

    Joined:
    Oct 13, 2007
    #8
    any update info on this? i received similar message.

    I had to finally hang up after being on hold with apple for 2 and a half hours.
     

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