I just attempted to check my iPhone upgrade eligibility. I've been making payments to Citizen's One Bank for almost 12 months now. I had no problem with my upgrade to the iPhone 7 last year. This is the message I saw when I just checked my eligibility: "It looks like you're not enrolled yet. Your iPhone isn't registered for the iPhone Upgrade Program..." I don't understand why I got this message. I tried to check this several different times & got the same message. Has anyone else attempted to check their eligibility? Any problems?