Apple - Very Good

Discussion in 'MacBook Pro' started by PS65, Aug 4, 2012.

  1. PS65 macrumors 6502

    Joined:
    Jan 25, 2008
    Location:
    United Kingdom
    #1
    So, I ordered a 2.3/16/256 before the upgrade options were available.

    I was gutted to hear that I could have also upgraded my SSD. Everyone is going on about the 2.3 v 2.6 debate and it is pretty conclusive the difference is minimal at best. I was, however, questioning whether I should have just upgraded to the top spec.

    I explained to Apple how angry I was given I had a brand new machine which I couldn't open because a SSD upgrade feature was available. They offered to ship a 2.3/16/512 to be and also give me £50 store credit.

    Thought I would share. Just a note, my machine wasn't opened(!)
     
  2. Mac'nCheese macrumors 68030

    Mac'nCheese

    Joined:
    Feb 9, 2010
    #2
    Fire - bad

    Good to hear a positive customer support story for once.
     
  3. aaronw1986 macrumors 68030

    Joined:
    Oct 31, 2006
    #3
    Don't see why you didn't just go with 2.6/16/512 earlier if you wanted the space, since it's only $100 more than 2.3/16/512. Sounds like it worked out well though.
     
  4. PS65, Aug 4, 2012
    Last edited: Aug 4, 2012

    PS65 thread starter macrumors 6502

    Joined:
    Jan 25, 2008
    Location:
    United Kingdom
    #4
    £100 in the UK! I can see your point, but as Apple offered the partial refund, it actually meant that upgrade would cost me £50 more, thus £150 for 2.3 to 2.6 - which based on the technical evidence doesn't actually give me much gain.
     

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