I sent an e-mail to Steve.
Dear Mr Jobs,
iTunes Music Store is a great Internet-based service that offers music download in many countries in the world. Unfortunately, there are no local stores it some European Union's member states. Furthermore, people from these countries are denied access to other UE members' stores basing on their country of origin. Such policy is thus violating article 81 from European Commission's treaty prohibiting restrictive business practices. This is an example of Internet discrimination.
You are leaving almost 100 million people from 12 countries behind.
While I know you justified your actions with your contracts signed with publishing companies, I want to underline the necessity to change your ways of thinking about our market, especially after signing the Pan-European contract with PRS for Music.
I believe your policy is a result of misunderstanding of what modern Europe really is.
While our continent for many centuries has been composed of separated countries, often fighting wars and divided by many conflicts, the last 60 years show a tendency to unite. It is within European Union that most of european countries connected their economical and cultural strength. What is extremely important is that with the still progressing introduction of common currency and recent political treaties this organization goes towards federal system, similar to the american one.
People within the EU learn other languages, travel, do shopping, study, work and live abroad. Free internal market and open borders within the union allow us to move from one state to another just like you cross the border of California and Nevada. While there are 23 official languages of EU, most of them belong to three main families (latin-german-slav), making it easy to acquire new language competencies. In most of european countries at the level of high school every student is fluent in one foreign language (mostly english) and can communicate in another.
I encourage you to think of EU as of a federal country populated by 500 million open-minded people living in 27 member states. A country with open internal borders and a free market.
I use Apple devices for few years already and I appreciate your attachment to the highest quality possible. I try to reward you for your effort by buying new products and introducing new people to your technology. Still, I feel discriminated when I'm denied to use an Inernet-based service within the EU in spite of the fact that my citizenship is equal to those from France or Luxembourg.
While your actions are understandable from marketing point of view, you have to understand that by entering European Union you have to obey local law. I believe Apple cannot use the excuse of the necessity of negotiations with local copyright holders: while it makes the business a bit more difficult, it's still possible to achieve. Thus, should be done.
While I appreciate your progress in making the iTMS experience available to more countries (like your recent expansion of Video store in France in Ireland), I'm afraid this policy will require another 20 years to fully expand in the entire European Union. Furthermore, I see no reason that would stop you from opening a Pan-European iTunes Music Store after you signed a contract with PRS for Music.
You can read the entire discussion that inspired me to write this e-mail on MacRumors forum here:
https://forums.macrumors.com/threads/907800/
Sincerely,
--
Wojciech Mosiejczuk
+40 765 02 7575
+48 663 425 457
http://mosiejczuk.pl
wojciech@mosiejczuk.pl
http://kazdymaswojekino.pl