Apple wants approx. $300 to repair/replace an Gen 1?

Discussion in 'Apple Watch' started by tbluhp, Jul 15, 2017.

  1. tbluhp macrumors 6502a

    Joined:
    Sep 6, 2006
    #1
    My warranty expired as I was early adapter, I am having the wonderful screen pop-out. I refuse to pay $300 to get repaired when I spent close to that amount on the watch. What are my other options if any?
     
  2. Relentless Power, Jul 15, 2017
    Last edited: Jul 16, 2017

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    If it's due to a defect with the display/battery bulging, There is a recall expanding to the first Generation Apple Watches for three years, where Apple repair your Watch at no cost. Apple Will repair the Watch or send you a replacement. You can either contact Apple By Phone or set up a Genius appointment.

    Note: Apple will send your Watch in for repair. They do not repair the Watch in store or carry replacements in store.

    https://www.macrumors.com/2017/04/28/original-apple-watch-repairs-extended/amp/

    https://www.macrumors.com/2017/07/11/apple-watch-back-cover-service-policy/
     
  3. Alanlink macrumors newbie

    Alanlink

    Joined:
    Jan 30, 2016
    #3
    Dear friend Apple appears to become money grabbers and I was stupefied when they charge 360 dollars to change a SIM card tray... That would mean the the SIM card cost half of the money of a new phone ...

    I had many apple products and I also gifted a lot of Apple iPads / iWatch products for birthdays...

    I was helping a friend this was not my phone... also I did not like the genius person attitude when I made a joke to my friend stop braking his phone ...

    I dint realize before, like my California's friends says: apple sucks.

    Also I am "NOT USING ICLOUD" email and definitely my next phone or any electronics won't be apple.

    Apple communities took my post saying was not constructive...

    They are losing clients... they lost me


     

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  4. Rhinoevans macrumors 6502

    Joined:
    Oct 5, 2012
    Location:
    Las Vegas, NV
    #4
    labor cost money

    Premium products are expensive. if you can't pay to play try Samsung

    see ya
     
  5. Alanlink macrumors newbie

    Alanlink

    Joined:
    Jan 30, 2016
    #5
    Is not a question of affordability, these parts comes from China: cheap amazing products.
    I was helping a friend that couldn't pay, $360 dollars for a SIM card replacement that took 20 min. A new phone cost 700 genius do the math; is. Half of the cost.

    Sorry you're wrong .
     
  6. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
    #6
    1. Alanlink, how'd you break a SIM card tray?
    2. Alanlink, what does this have to do with the OP's Apple Watch?
     
  7. Recognition macrumors 6502a

    Recognition

    Joined:
    Jun 27, 2013
    #7
    Pretty sure that says ‘amount due $0’...
     
  8. Alanlink macrumors newbie

    Alanlink

    Joined:
    Jan 30, 2016
    #8
    --- Post Merged, Jul 17, 2017 ---
    You are right th
    youte right it says amount due $0
    Wrong again they took that money out of my account...
     
  9. QueenTyrone macrumors 6502a

    QueenTyrone

    Joined:
    Sep 21, 2016
    #9
    Sammy is the same price wth?
     
  10. Recognition macrumors 6502a

    Recognition

    Joined:
    Jun 27, 2013
    #10
    From that service confirmation email it looks like they decided the phone with the damaged SIM card was dead on arrival (DOA) and swapped it for a new phone, as the part code suggests, with no amount due as it’s under a year since it was originally purchased (November 2016).

    You should get on the phone to Apple and ask them why you have to pay for a ‘dead on arrival’ phone that’s within its 1 year guarantee...
     
  11. BarracksSi Suspended

    BarracksSi

    Joined:
    Jul 14, 2015
    #11
    Sounds like this should be a different thread.

    "Apple charged me for a service under warranty and I haven't yet complained to them about refunding the charge. What do I do next?"
     
  12. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #12
    Really, they took the money out of your account for a $0 charge? Not possible as you are not providing them with a credit card, debit card, or check if the balance due is $0. So I'm fairly confident you are just making all this up to bash on Apple.
     
  13. Recognition macrumors 6502a

    Recognition

    Joined:
    Jun 27, 2013
    #13
    Yea sorry to the OP for going off topic but had to call this guy (Alanlink) out!
    Plus relentless power pretty much fully answered the question in the first reply.
     

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