apple warranty

Discussion in 'MacBook Pro' started by chrisgohcs, Feb 8, 2008.

  1. chrisgohcs macrumors member

    chrisgohcs

    Joined:
    Nov 10, 2007
    #1
    hi guys

    can anyone explain to me the use of a complimentary phone service? its under the one year limited warranty for only a few months.
    what exactly is that? does it mean you will be able to call the 1800 hotline and ask questions for the period of time only? and you will not be able to do so after that period of time?

    thanks!
     
  2. iPhil macrumors 68040

    iPhil

    #2


    The 90 day part of the warranty.. Is the within those 90 days they won't charge you for the call.. Then it's like $29.95 per call.. Std warranty..
     
  3. f1 macrumors 6502

    Joined:
    Oct 11, 2007
    #3
    Just to clarify that further, its actually only ONE phone call within the first 90 days. It's not clearly stated, unless you read the fine print, but that's the way apple rolls in order to get you to buy applecare.
     
  4. chrisgohcs thread starter macrumors member

    chrisgohcs

    Joined:
    Nov 10, 2007
    #4
    so after that 90 days if i will to make the call they will charge me?
    but why cant i bring down to my local service centre to check the prob instead?
    if its software problem,the service centre will not care right? cos apple only cover hardware prob i heard.
     
  5. The Flashing Fi macrumors 6502a

    Joined:
    Sep 23, 2007
    #5
    You can do that as well. Not everyone has an Apple Store by them though.
     

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