I dont know what it caused. I dont recall any swimming in lakes or sand. 😉 Only used the public pool.
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Apple Watch 10, color bubbles up on the bottom
- Thread starter DrRadon
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goldmac2006
macrumors 604
Ohhh so the chlorine caused an effect like that…
I don’t have any issues on my gold SS Apple Watch Series 6 after I swim a few times in the hotel pool and in my cousins house with the saltwater treated pool. Not even the back of my watch deteriorating
I don’t know if it was the chlorine. Might have been my everyday sweat from yoga. Good should be fine. Gold has been fine on watches that made it through decades.
goldmac2006
macrumors 604
Correct.
Do you clean your Apple Watch after every run, workout or swim?
I usually do that and I use a screen cleaner spray and a cleaning cloth. I also clean the strap and swap it out.
Fun fact. Apple completely ignores my short and friendly e-mails on the subject. Tried three times since October 27. Seems like I might need to hand it to a Lawjer. That sucks.
goldmac2006
macrumors 604
No. Just normal E-Mails.
Now I called them. They are going to refund me the full price and I will pick up the 11 right away once it's done.
Apparently the problem has a name within apple since summer. They know of it and an exchange program is in place. Seems like everyone that reaches out to them can get a replacement. But then again I talked to German support, maybe in other countries they still claim "normal wear and tear".
jz0309
macrumors P6
So now they are weaseling back trying to only give me a Watch 10 replacement again wich is trying to avoid me expecting them to follow the German law.
I had about the most useless call with apple ever where the guy showed up 30 minutes late, than checked all the files I send him days ago to then disappear for 40 Minutes so he can talk to whatever department is taking care of things like this to then tell me I dont get what I want after last time we were already at the point that I will get what I want.
The current approach is to tell me that it's not a functional issue but just a cosmetic issue with dos not matter according to the German law that includes both visual as well as functional flaws.
I sort of dont get why they dont just give me the 11 and say f it. It's the same watch anyway with a minuscule amount of extra battery and a new glass as far as I understand. The additional loss for apple, asides replacing the entire fkn thing a third time, is up to half a cent.
Who wants some popcorn?
I had about the most useless call with apple ever where the guy showed up 30 minutes late, than checked all the files I send him days ago to then disappear for 40 Minutes so he can talk to whatever department is taking care of things like this to then tell me I dont get what I want after last time we were already at the point that I will get what I want.
The current approach is to tell me that it's not a functional issue but just a cosmetic issue with dos not matter according to the German law that includes both visual as well as functional flaws.
I sort of dont get why they dont just give me the 11 and say f it. It's the same watch anyway with a minuscule amount of extra battery and a new glass as far as I understand. The additional loss for apple, asides replacing the entire fkn thing a third time, is up to half a cent.
Who wants some popcorn?
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goldmac2006
macrumors 604
Now no refund 😩 what is up with this?! Apple can’t let you get the next version and get a s11 space grey aluminium?
Today I went to the Apple Store because my brand new iPhone 17 pro has the wifi on/off issue.
Also brought up the Apple Watch. Got offered to get my money back. Had to return home to pick up the packaging and the charger. I suppose with a return that is fine, but you know... the extra hoop and the extra hoop after five to ten hoops before. Sigh.
In between I got a call by the apple support guy I talked to the past couple of days. He was not to pleased. He negotiated a deal for me that I can get a new series 10, trade that in and get the money I pay extra to get the 11 to pick something of the same value in the store. He made it sound like a good deal, maybe I misunderstood him and he wanted to get me more money than what I had to pay to pick something for free... but honestly that would surprise me so I was mostly confused. For me essentially me having less money in my bank account because apple made a bad product line sounds like its not a good deal for me.
Anyway just came back from the store. Got my full refund and immediately picked up the watch 11 in silver aluminum.
Odisee over.
Also brought up the Apple Watch. Got offered to get my money back. Had to return home to pick up the packaging and the charger. I suppose with a return that is fine, but you know... the extra hoop and the extra hoop after five to ten hoops before. Sigh.
In between I got a call by the apple support guy I talked to the past couple of days. He was not to pleased. He negotiated a deal for me that I can get a new series 10, trade that in and get the money I pay extra to get the 11 to pick something of the same value in the store. He made it sound like a good deal, maybe I misunderstood him and he wanted to get me more money than what I had to pay to pick something for free... but honestly that would surprise me so I was mostly confused. For me essentially me having less money in my bank account because apple made a bad product line sounds like its not a good deal for me.
Anyway just came back from the store. Got my full refund and immediately picked up the watch 11 in silver aluminum.
Odisee over.
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jz0309
macrumors P6
So anyway. I got refunded by the way I originally bought this so now I have 449€ of Apple Cash in my account and 449€ of less money in my bank account. Oops. Hahaha. Apparently I had bought apple vouchers when they were on sale in a supermarket. My mistake by buying a new one yesterday straight via card away. I doubt I can get out of this one so I assume my Apple care and iCloud will be paid for for the next 18 months.
goldmac2006
macrumors 604
Yup. They go on sale here sometimes with 10% reduction or extra or whatnot.
goldmac2006
macrumors 604
I got my money back for the shiny black 10 and bought an aluminum silver 11 with the money. Even saved some money due to the Black Friday 40€ gift card that came with a series 11 purchase. With the amount of time this took to facilitate the 40€ are not that much but I gladly took it.
goldmac2006
macrumors 604
goldmac2006
macrumors 604
Glad to hear that this issue has come to an end.
Lesson learned: if you are concerned about scratches or chipping/discoloration of the jet black Apple Watch series 20 or 11, get a different color like the matted aluminum finishes like space gray.
goldmac2006
macrumors 604
Bro needs to go a bit lower on the music.
I just hate all about this. They sell you a fitness tracker that includes swimming and the first thing they check is if water got in and then they try to weasel out to by telling you you swam with it. Same goes for the discoloration. It´s a fitness tracker. Don't tell me it cant get sweaty when I bike all day. And who the f obsessively cleans their watch every day. I am sure there is someone, but that someone is not in the majority. It's an everyday use item, not an everyday cloth item. It´s just bonkers. We need to fight back against policies like these and make them pay.
Very happy with my silver aluminum 11. I wonder if they fixed this for the black coating, but I doubt it.
goldmac2006
macrumors 604
The guy in the video mentioned that the sweat and acidity are what cause it, according to his conversation with the Apple genius. He explained that it’s due to a chemical change and the final composition of the materials. Plus, he added a lot of background music to the video, which was taken at the India BKC Apple Store when he got it swapped.
But his was a complete swap to jet black!