Looks like the Apple Watch is $100 off today at Best Buy and other retailers. I've been on the fence but at $100 off I might just bite the bullet and try one out
Just FYI...from personal experience...IF you guy AW from non-Apple Store retailers like Best Buy, then if your watch is defective, then you have to go back to Best Buy to resolve it. You canNOT take it to Apple Store for exchange. You can take it back to Apple Store to have it repaired (which means sending it off) under warranty...but not for exchange (if defective).
Why would anyone think you could exchange a product anywhere other than where you bought it?
You're not wrong, but Apple will only exchange within the return period. After that point, any warranty work is shipped out, unlike their phones where they are (usually) able to repair/replace on the spot.Just FYI...from personal experience...IF you guy AW from non-Apple Store retailers like Best Buy, then if your watch is defective, then you have to go back to Best Buy to resolve it. You canNOT take it to Apple Store for exchange. You can take it back to Apple Store to have it repaired (which means sending it off) under warranty...but not for exchange (if defective).
I may be wrong but I don't think their price guarantee extends to open box product. It's worth a try. They certainly are within their power to change it for you. I have read this is 38MM specifically though, but haven;t confirmed mysef.Hm. I just got my 42mm Sport (Gold/Midnight Blue) at Best Buy two weeks ago. Open Box for $340. However this deal puts the Open Box down to $250. I'm going to go in and see if they still honor the "Price Guarantee" thing on Open Box items and refund me the difference. Anyone try that before?
You're not wrong, but Apple will only exchange within the return period. After that point, any warranty work is shipped out, unlike their phones where they are (usually) able to repair/replace on the spot.
Wife's watch was bought at an Apple store and it is having trouble charging some nights. We started with a new charger that Apple swapped out for free. No dice. She had to send it out. And since there is no Apple care it's not even overnighted. She is going to have a week off since the in laws are visiting so we are going to drop it off to be sent out then since she loves having the watch at work for notifications and doesn't really use it otherwise.
Anyway, part of me is bummed it's not treated like their phones, but the other part of me realizes this is also a watch, and this is exactly how a watch repair would work.
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I may be wrong but I don't think their price guarantee extends to open box product. It's worth a try. They certainly are within their power to change it for you. I have read this is 38MM specifically though, but haven;t confirmed mysef.
Hm. I just got my 42mm Sport (Gold/Midnight Blue) at Best Buy two weeks ago. Open Box for $340. However this deal puts the Open Box down to $250. I'm going to go in and see if they still honor the "Price Guarantee" thing on Open Box items and refund me the difference. Anyone try that before?
If you bought Applecare, does not matter where the watch was purchased. The Apple store will help you.
My bad.
The sale does go to the open box ones. I was able to land a mint condition open box 42mm Gold Sport for 254. The receipt shows 399.99-100.00 SALE and then an additional 45.xx for open box.
I may be wrong but I don't think their price guarantee extends to open box product. It's worth a try. They certainly are within their power to change it for you. I have read this is 38MM specifically though, but haven;t confirmed mysef
You can buy apple care from Apple after you buy an apple product from Best Buy. You have a week time frame..but you can. In that event you could work directly with Apple
a new version of the watch is prob coming out next month. i feel sorry for the ones who forked over 18k for the gold version. never ever pay that much for tech that is obsolete in a year. idiots.
a new version of the watch is prob coming out next month. i feel sorry for the ones who forked over 18k for the gold version. never ever pay that much for tech that is obsolete in a year. idiots.
To repair it. But not to exchange it (if bought elsewhere). Trust me, i spent a lot of time on the phone getting this crystal clear from Apple rep.
Same goes for Apple Watch Hermes. If you bought it at Hermes (store or on-line) and something goes wrong (aka defective), then you have to deal with Hermes unless the watch itself needs repair (again, no exchange).
I am talking about two different things here...repair vs. exchange. Any Apple product under warranty can be repaired at Apple Store (well, they send it off). But if your Watch is defective and you bought it legitimately elsewhere (Best Buy, Target, etc.), then you canNOT exchange it for another unit at an Apple Store.
You're wrong to say this, by the way. They're not "exchanging it" for you. You can't go in and pick a 128GB one off the shelf and go "my iPhone I bought in Best Buy is only 16GB, it's too I want this one" and give them the difference, or similarly change the colour - that's an exchange.
What you're talking about is a replacement under warranty. They don't give out brand new ones. They have refurbished units, where somebody else has broken it and they fixed it and then put a new screen & back on it. They're essentially speeding up your repair by giving you a different but identical phone, rather than making you wait a few days. It's not a voluntary exchange - if it's a repair they can do in store they'll make you wait.
Plus you can actually get an express replacement at home with AppleCare+. Just for whatever reasons they decided against having refurbed units and allowing geniuses to swap in store.