Apple Watch Back cover issue

Discussion in 'Apple Watch' started by Kezman88, Apr 4, 2016.

  1. Kezman88 macrumors newbie

    Joined:
    Apr 4, 2016
    #1
    Anyone encounter this issue as below? May I know how to fix it? P/S: the watch still functioning.
     

    Attached Files:

  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Do not attempt to fix it. Take it back to apple who will swap it.
     
  3. Kezman88 thread starter macrumors newbie

    Joined:
    Apr 4, 2016
    #3
    Hi, Thank you for your reply. Basically I'm from Malaysia and the Apple authorised reseller do not know how to fix it. I bought from Japan while travelling. If the warranty is international so that I can take it to Hong Kong Apple Store to check and fix when I travel?

    Or any manual way can fix such as using the glue to stick back?

    Thank you so much. :)

    P/S: Malaysia do not have Apple Store.
     
  4. Thai macrumors 6502a

    Thai

    Joined:
    Feb 2, 2016
    Location:
    Colorado
    #4
    Call Apple support...they will probably arrange you to ship it to them for exchange or warranty fix.
     
  5. Kezman88 thread starter macrumors newbie

    Joined:
    Apr 4, 2016
    #5
    Thank you for your advise. I will call to Apple support for furthe checking.

    Thank you so much :)
     
  6. BarracksSi macrumors 68040

    BarracksSi

    Joined:
    Jul 14, 2015
    #6
    For future reference, if it's out of warranty (and assuming Apple doesn't deem this as an ongoing issue*), you can just glue it back into place. It was originally assembled with glue anyway.

    * For some other products in the past, there have been a few instances of a particular failure being common enough to warrant free repairs outside the warranty period. Maybe the caseback issue could get similar status, maybe not; it's still pretty early (nobody's AW will be at the 1-year mark for another couple weeks).
     
  7. Kezman88 thread starter macrumors newbie

    Joined:
    Apr 4, 2016
    #7
    Alright, Thank you for your reply and advise as well. Will call to Apple Support for further checking first, otherwise, will proceed buy a 3Second Glue to glue it back. :)

    Thank you so much.
     

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