Apple Watch broken!!!!

Discussion in 'Apple Watch' started by chrissmash, May 29, 2015.

  1. chrissmash macrumors regular

    Aug 17, 2007

    So I received the "text of death" from a friend which reset my iPhone, unknown to me this also caused a reset of my Apple Watch which began constantly looping.

    Called Apple, apparently there is nothing you can do about it. They are arranging a replacement to be sent our priority tonight.

    Any other bright ideas? A hard reset doesn't work FYI

  2. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
    Have you tried unpairing with your phone and then re-pairing?
  3. chrissmash thread starter macrumors regular

    Aug 17, 2007
  4. iamasmith macrumors 6502


    Apr 10, 2015
    Cheshire, UK
    Interesting... where is the looping occurring, during/just after boot or something..?
  5. chrissmash thread starter macrumors regular

    Aug 17, 2007
    It shows the Apple logo then tries to load the home screen, goes black and boots up again.
  6. iamasmith macrumors 6502


    Apr 10, 2015
    Cheshire, UK
    Does it do this if you turn on Airplane mode on the phone and there is no comms..?
  7. chrissmash thread starter macrumors regular

    Aug 17, 2007
    Yes unfortunately it still happens. Gonna let the battery die and see what happens
  8. GrindedDown macrumors 6502a

    Jun 4, 2009
    Las Vegas
  9. Oppressed macrumors 65816


    Aug 15, 2010
    Log onto messages from a Mac, and not iOS device. Reply to the message so it isn't the most recent message, and delete the conversation. See if that helps.
  10. hovscorpion12 macrumors 65816


    Sep 12, 2011
    The text of death fix so far works for iPhones and iPads. I don't know if it will work on Apple Watch.
  11. Subdiv macrumors 6502

    Jan 17, 2014
    Fortunately, I don't have any I'm safe.

    Sorry to hear of your troubles!
  12. iamasmith macrumors 6502


    Apr 10, 2015
    Cheshire, UK
    I'd also try it out of Wifi range and iPhone range.

    If that doesn't work then I don't hold up much hope for running the battery down as all of the stuff that would cause it should either be purged by a restart or is being reloaded from flash.

    Either way, as long as there isn't a hardware problem, I'm guessing that a store Genius visit, who has access to that little port on the watch might be able to fix it.
  13. matthijst macrumors regular

    Jun 8, 2009
    Had it this morning. Here's what fixed mine:
    - delete the message on the iPhone
    - do a delete all contents from within the watch app on the iPhone (watch still continued to reboot)
    - keep watch out of range of the iPhone and known wifi network for around 30 minutes.

    After that the watch ended up at the "set up as a new watch" screen (select language).
  14. Seekeroftruth macrumors member

    Apr 10, 2015
    I would be really interested in seeing a video of this
  15. chrissmash thread starter macrumors regular

    Aug 17, 2007
    Unfortunately Apple support had me unpair the Apple Watch and iPhone so I can't delete all settings, I did have it out of wifi range all day at work but still looping.

    Tried letting the battery down but still not working.
  16. placidity44 macrumors 6502


    May 20, 2015
    I saw a headline about that so called "text of death" but didn't read it. What's the gist of it?
  17. Givmeabrek macrumors 68040


    Apr 20, 2009
  18. chrissmash thread starter macrumors regular

    Aug 17, 2007
    No luck on this front just constantly restarting. Anyone else have any ideas to fix?
  19. Stevenlr macrumors member

    Jun 25, 2012
    Issue is affecting me.
    Logged fault with Apple Support and they are escalating it.

    One suggested fix was delete your message history on your phone, not a chance am i doing that.

    I dont mind my iPhone rebooting but i have unusable watch at the moment!

    Here is a video of what its doing if you're curious

    Tried deleting the text on my phone
    Tried hard reset
    Tried power off and back on
    Unpaired phone
    Kept iphone and Watch out of range of eachother for 30 minutes+

    All no luck!

    Cant even keep it powered off!

    Hope Apple can give me a fix asap
  20. MasterRyu2011 macrumors 65816

    Aug 22, 2014
    I don't have shady friends, so I'm good too.
  21. chrissmash thread starter macrumors regular

    Aug 17, 2007
    Glad to know I'm not alone, Apple want me to send it back for a new one. Pain the a$$. I've impaired the watch too but just sits restarting again and again. A few cases on Twitter too, seemingly people just left it alone and eventually fixed itself!
  22. PedCrossing macrumors 6502


    Apr 3, 2012
    The Loop
    Luckily when one of my friends sent me the message I was on my Mac. He said read it on your phone, and I said NO just like the grumpy cat.
  23. M.Rizk macrumors 6502


    Apr 20, 2015
    I don't have shady friends either, but I do have people who know me, and have my iPhone number so they might send me such a message for trolling purposes not knowing this could ruin the Watch.

    What happened to this guy is a disaster in my opinion. Btw, does this only happen when the death message sent over iMessage, or also SMS? If only over iMessage then I am shutting down iMessage on iPhone till Apple fixes the issue.
  24. dandrewk macrumors 6502

    Apr 20, 2010
    San Rafael, California
    What's with these so-called "friends" deliberately borking phones and watches? Perhaps some folks here need to reevaluate these "friends".

    And what's with these tech sites reporting on the issue, including the EXACT TEXT needed to initiate the problem, instead of simply keeping it quiet until Apple fixes it. Now everyone knows about the issue, giving tools to the nimrods of the world to show how cool they are.
  25. BillyTrimble macrumors 6502a

    Sep 20, 2013
    And just why did your "friend" do this? Was it supposed to be funny? Is he still your "friend"?

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