My wife and I are the owners of two apple watches, both Apple Watch Sport (first generation), 42mm, with aluminum case, model number MLC77LL/A. Watches were purchased six months apart. Both watches have gradually become very dim, my wifes' watch (first to be purchased) is so dim, its unreadable except in a dark room. Mine is barely readable in sunlight. I've dialed up the brightness to as high as possible on both watches, and i've tried the suggestions below with no success. I've taken the watches into the genius bar, and was told this type of failure is not common, and the only recourse was to purchase a new watch (both are out of warranty). My thoughts are that if two watches purchased six months apart exhibit the same failure mechanism, then the problem is more widespread than the feedback I am getting from Apple. Is anyone else having issues with a dim screens on their Apple watches??
- If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:
- Close the Watch app on your iPhone and restart both devices:
- To close the Watch app: double-click the Home button, then swipe up on the app preview.
- Turn both devices off together, then restart your iPhone first:
- Unpair and re-pair your watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support