Apple Watch Replacement Unit

Discussion in 'Apple Watch' started by SamGabbay, May 21, 2015.

  1. SamGabbay macrumors 6502a

    SamGabbay

    Joined:
    Oct 15, 2011
    #1
  2. TheAppleFairy macrumors 68020

    TheAppleFairy

    Joined:
    Mar 28, 2013
    Location:
    The Clinton Archipelago unfortunately
    #2
    Sapphire Crystal can shatter, but it's fairly scratch resistant.
     
  3. Anya B macrumors 6502

    Anya B

    Joined:
    Jul 20, 2013
    #3
    Can I ask how long it took to receive the replacement? My watch was faulty and I'm still waiting for the replacement. Its has been 19 days now and Apple have told me there is no stock but they will prioritise the delivery. I could be waiting until July!

    I do have Applecare+ but that wasn't used for the replacement.
     
  4. SamGabbay thread starter macrumors 6502a

    SamGabbay

    Joined:
    Oct 15, 2011
    #4
    It took around 5 days. I used AppleCare+ and a service called "Express Replacement".
     
  5. Itsedstech macrumors 6502a

    Joined:
    Jul 24, 2011
    Location:
    ohio
    #5
    its "express replacement" but yeah man you should of gone the express route.
     
  6. Anya B macrumors 6502

    Anya B

    Joined:
    Jul 20, 2013
    #6
    I guess because I'm not claiming against the Applecare+ then my wait is longer.

    It sucks that the difference is so immense between how they handle a faulty watch and a watch that has been accidentally damaged. :(
     
  7. SamGabbay thread starter macrumors 6502a

    SamGabbay

    Joined:
    Oct 15, 2011
    #7
    Well keep in mind, they charged my card $600 for a hold plus the $69 fee for the replacement for Apple Care.
     
  8. Anya B macrumors 6502

    Anya B

    Joined:
    Jul 20, 2013
    #8
    You make a good point there.

    I don't mind the wait as such, it just that they can't say they have no stock when they clearly have stock if you're willing to pay for it.
     
  9. andrewpturko macrumors regular

    andrewpturko

    Joined:
    Apr 23, 2012
    #9
    It's worth noting that the packaging is very interesting. As far as I can recall, Apple Care replacement products/parts have never been packaged in something designed like a finished product, retail ready box. It suggests that Apple may eventually sell the Watch face separately. Probably not in this first generation, but I'd bet on the second generation since we'll already own bands.
     
  10. lozanoj83 macrumors 6502a

    lozanoj83

    Joined:
    Mar 5, 2006
    Location:
    Southern California
    #10
    Not true. The original iPhone had fancy repair packaging. I can't seem to find a picture at the moment...

    Edit:

    Found it!

    [​IMG]
     
  11. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #11
    Interesting. Anyone get a sport replaced via AppleCare yet?
     
  12. Seekeroftruth macrumors member

    Joined:
    Apr 10, 2015
    #12
    Yes, I received a silver sport yesterday as an express warranty replacement. Packaging was the same.
     
  13. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #13

    What happened to yours? I have a cracked screen but was waiting for stores to have replacements
     
  14. H4mmo macrumors newbie

    Joined:
    Jan 4, 2015
    #14
    Yeah I received mine yesterday through the express replacement
     
  15. Seekeroftruth macrumors member

    Joined:
    Apr 10, 2015
    #15
    Mine had a defective popping sound. No damage or anything like that.
     
  16. Natzoo macrumors 65816

    Natzoo

    Joined:
    Sep 16, 2014
    Location:
    Not sure where i am
    #16
    i mean mophie did that with me when i asked if they could ship me another case and then i could return my old one when i received the new one.
     
  17. izzle22 macrumors 6502a

    izzle22

    Joined:
    Jul 13, 2004
    Location:
    Kansas City, Mazurah
    #17
    Not trying to be critical here but that's the whole watch minus the band they sent you, not just the face.
     
  18. sgw086 macrumors member

    Joined:
    Apr 25, 2015
    #19
    I had the same issue. Brought my watch to Apple on Tuesday, watch was sent to the repair depot Wednesday, serviced, diagnosed, and replacement unit issued and shipped Thursday, hoping for a pick up tomorrow.
     

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