Apple Watch return box and packaging.

Discussion in 'Apple Watch' started by wmalie, May 4, 2015.

  1. wmalie macrumors newbie

    Joined:
    May 4, 2015
    #1
    Got my Apple Watch on 5/1/15. I tripped and fell 6 days later, and I cracked the glass across the top and down the side. I contacted Apple Support online and they had me call Apple Support. They are actually replacing my Watch because I called and told them the truth, was very nice when explaining what had happened, but I did not expect a totally free replacement! They estimated I get a new one (even though it's heading to the repair department in Pennsylvania) of 3-5 days turnaround. I did not purchase the Apple Care+ program and they are not even charging me a deductible or any shipping fee! Thanks Apple!

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  2. BiggiePhat macrumors regular

    Joined:
    Sep 18, 2014
    #2
    Hmm...so if i understand correctly, the last scenario on the third picture if you dont return the watch they dont charge you for it...
     
  3. GrumpyMom macrumors 601

    GrumpyMom

    Joined:
    Sep 11, 2014
    Location:
    Rinoriducruin
    #3
    Congratulations on a positive resolution. I hope you were not injured in your fall. Best wishes on your new watch.
     
  4. wmalie thread starter macrumors newbie

    Joined:
    May 4, 2015
    #4
    :eek: Oh Thank you, by the way I tripped UP the steps, on my front porch, while breaking in a new pair of sandals for an upcoming cruise.. Only harm done was the cracked watch face, not mine.
     

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