Apple Watch series 3 edition screen broken

[Norwegian_Imposter]

So my screen is screwed it keeps showing the static screen which means the graphics chip is messing up. I’m in the uk for a day would apple swap it out immediately if I went in? It’s the edition model :/

 

[AndrewR23]

So my screen is screwed it keeps showing the static screen which means the graphics chip is messing up. I’m in the uk for a day would apple swap it out immediately if I went in? It’s the edition model :/

Apple doesnt swap any apple watches out. They send them in to be replaced or repaired. You are looking at least a week

 

[44267547]

So my screen is screwed it keeps showing the static screen which means the graphics chip is messing up. I’m in the uk for a day would apple swap it out immediately if I went in? It’s the edition model :/

As the above poster mentioned, Apple does not carry in-store replacements for Apple Watches. They have to be sent out to a repair depot, where they will diagnose the issue, then decide to replace your Watch under warranty if it’s called for it.

 

[Norwegian_Imposter]

As the above poster mentioned, Apple does not carry in-store replacements for Apple Watches. They have to be sent out to a repair depot, where they will diagnose the issue, then decide to replace your Watch under warranty if it’s called for it.

Fair enough. I have apple care but I will contact Apple if the problem appears again. It seems to have self corrected. I think it overheated

 

[Norwegian_Imposter]

It seems to be the heat I’m in. 30 degrees c

 

[Dormammu]

That watch should be able to take 30C.

 

[bbeagle]

Apple doesnt swap any apple watches out. They send them in to be replaced or repaired. You are looking at least a week

I've broken 2 Apple Watches that were returned in 3-4 days each. Sent one in on a Monday, got it back Thursday (3 days). Sent one in on a Friday, got it back on Tuesday (4 days including a weekend). It might depend how far you're from the repair facility.

I live in Buffalo, the repair facility is in Pennsylvania, about 3 hours away.

 

[friednoodles]

It seems to be the heat I’m in. 30 degrees c

Definitely faulty, then. As someone who lives in a hot climate where the days are regularly over 33C, I never have a problem with mine. Contact Apple support and explain that your screen occasionally shows a scrambled image and it happens more frequently on warmer days.

 

[orourke]

Fair enough. I have apple care but I will contact Apple if the problem appears again. It seems to have self corrected. I think it overheated

Apple care means you can use express replacement. Quickest way to resolve an issue.
https://support.apple.com/en-nz/watch/repair/service/express-replacement

If you’re travelling and know where you’ll be in a few days, Apple can organise to send it to wherever you’ll be. Had my Aussie watch express replaced in Canada, just give them a call to organise.

 

[Lennyvalentin]

That watch should be able to take 30C.

Air temp may be 30C, but if an object is in direct sunlight it can (read: likely will) get much hotter. Also, Apple Watch OLED screen is deep black and also just a thin plastic film, so will readily absorb heat and probably also get quite hot, due to low mass.

 

[Dormammu]

Air temp may be 30C, but if an object is in direct sunlight it can (read: likely will) get much hotter. Also, Apple Watch OLED screen is deep black and also just a thin plastic film, so will readily absorb heat and probably also get quite hot, due to low mass.

I still think the watch should be fine.