Apple Watch Snake Charging Error

Discussion in 'Apple Watch' started by sjc22us, May 10, 2017.

  1. sjc22us macrumors newbie

    Joined:
    May 10, 2017
    #1
    Hi everyone,

    My Apple Watch will no longer take a charge. I think it is called the Apple Watch Snake Charging Error. It keeps flashing up.

    I've held down the power button for 10 seconds and even the Digital Crown and the button for 10 seconds and nothing changes.



    Any help would be great.

    Thanks in advance.

    Sam
     
  2. WarHeadz macrumors 6502a

    WarHeadz

    Joined:
    Aug 30, 2015
    Location:
    Los Angeles
    #2
    Usually this would be a situation where a trip to Apple is in order. Hopefully they replace it. Is it under a year old?
     
  3. sjc22us thread starter macrumors newbie

    Joined:
    May 10, 2017
    #3
    Unfortunately it is out of warranty :(
     
  4. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #4
    3 main possibilities and troubleshooting steps.

    • Wall wart/adaptor not working - Plug into a different USB power source to check
    • Puck or cable defective - Try another charging puck to check
    • :apple:Watch defective - Try charger puck on another :apple:Watch to see if it works
     
  5. sjc22us thread starter macrumors newbie

    Joined:
    May 10, 2017
    #5
    Thanks for the reply Julien. I have another Apple Watch and use the setup in the video to charge it without any issues so I'm 100% sure it's the watch. I'm not sure I fancy trying to replace the battery myself and a replacement trough apple looks like it could be close to £100.
     
  6. WarHeadz macrumors 6502a

    WarHeadz

    Joined:
    Aug 30, 2015
    Location:
    Los Angeles
    #6
    DO NOT attempt any repairs on the watch yourself. I'm an experienced repair technician about to open my own shop, and even I refuse to service the Apple Watch. They are simply not designed to be repaired.

    I would try to test your luck with apple anyway, even though it's out of warranty. If there's no physical damage to it apple he been known to be pretty generous. No harm in trying.
     
  7. sjc22us thread starter macrumors newbie

    Joined:
    May 10, 2017
    #7
    Ok thank you for your professional opinion. I'll book an opponent and see what they say.

    I looked at videos online but I'm guaranteed to mess it up. I've repaired iPhones in the past but it does look like a pain removing the screen.
     
  8. SDColorado macrumors 65816

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #8
    If it is a Gen1/Series 0 watch, Apple may still take care of it under the warranty extension. Apple extended the repair period for First Gen Apple Watches with battery issues to 3 years. While this program may be specifically targetted to deal with those who have battery swelling issues, it can't hurt to see what they say.
     
  9. sjc22us thread starter macrumors newbie

    Joined:
    May 10, 2017
    #9
    Thank you for the reply. Do you know if I would need my original receipt? I paid cash and cannot find it
     
  10. SDColorado macrumors 65816

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #10
    I am not sure. I would think not, if they were going to cover it under the extended warranty, since they all still fall under that umbrella of coverage. But that would be a question you would have to ask them.
     
  11. sjc22us thread starter macrumors newbie

    Joined:
    May 10, 2017
    #11
    Thank you for your help on the matter :)
     
  12. SDColorado macrumors 65816

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #12

    Good luck! I hope that they *do* take care of you and consider a battery issue a battery issue, without the swelling distinction. Let us know!
     
  13. Relentless Power macrumors G5

    Relentless Power

    Joined:
    Jul 12, 2016
    #13
    If the Apple Watch was purchased directly from Apple, you do not need a receipt and they can look up the transaction without the receipt. If it was purchased from a third-party retailer, some do require receipts, but they also have the method of looking up the transaction without the receipt.
     

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