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Johnnyboomboom

macrumors newbie
Original poster
Apr 22, 2015
4
0
hi guys, just wanted to see if anyone else had this issue yet? Got my Soace Grey apple watch sport on Friday, absolutely over the moon with it, love it! Then yesterday I step into the sun in the garden to look at a notification and can see a very fine hairline scratch down the centre of it. It's really noticeable in the sunlight. Yet I've done nothing to warrant such a scratch, I've took better care of it in the past couple of days than my own child. It's so annoying, two days in and this happens? What do you think apple will say if I go and speak to them? Surely it's not as fragile as this? It's really tainted my impressions of what is a great product.
 
You did something to scratch it or it wouldn't be scratched. It's glass. Glass scratches. If you wanted one that was less likely to scratch, buy the more expensive model with a Sapphire screen.
 
hi guys, just wanted to see if anyone else had this issue yet? Got my Soace Grey apple watch sport on Friday, absolutely over the moon with it, love it! Then yesterday I step into the sun in the garden to look at a notification and can see a very fine hairline scratch down the centre of it. It's really noticeable in the sunlight. Yet I've done nothing to warrant such a scratch, I've took better care of it in the past couple of days than my own child. It's so annoying, two days in and this happens? What do you think apple will say if I go and speak to them? Surely it's not as fragile as this? It's really tainted my impressions of what is a great product.

I don't think Apple will do anything, it would be like returning your iPhone because you bumped it into a wall and theres a scuff on it. Its a wearable, it will get scratched. As the above poster has already said if you wanted a screen that wouldn't scratch, get the more expensive model.
 
I didn't expect it to be scratch proof just expected it to be a bit more durable whilst it's been under a my sleeve for the duration of the first couple of days.

I'm not having the fact it's two days old and I've done nothing to warrant such a scratch. Considering Apple make a song and dance about how high tech this glass is and its resistance is greater than its current iPhone glass. Maybe it's my diamond tipped nails that's caused it?

When you see videos of keys and knives scratching it with resistance and no damage it does wind you up.
 
I think for the Watch to be exposed it's actually better than being under your sleeve.

Just like iPhones can get scratches inside cases... all it needs is a grain of sand or some sort of mineral dust (rocks are everywhere) well tucked in between the surface and the sleeve, a bit of friction and voilá.

Being under a sleeve would only help against impacts, like going against walls, doors, falling on the floor etc. But that's a bit more avoidable. Although accidents happen.
 
The ION-X glass of the sport watch is not particularly scratch resistant. It will get scratches. The sapphire crystal of the SS watch is very scratch resistant, and it shouldn't get scratches.

The ION-X glass has much greater impact resistance than the sapphire crystal however, which makes it a great choice for a "sport" watch. The sport watch's crystal will survive impacts that would shatter the sapphire crystal.

Remember that this is wearable tech. It is going to take all sorts of abuse from daily life. For those of us who are already "watch people" scratches and damage are expected.

While I think the designers at Apple made very sound choices when it comes to the design of the watches, I do think the marketing team could have put together clearer literature for folks who don't know a whole lot about watches or watch materials: to enable them to make educated decisions with regards to what to expect from the different materials.
 
After a full day of use, my Apple watch sport is showing scuffing on the glass

Man, I have tried to baby this thing so I was surprised to see scuffing starting to take place on the top/inner edge (Where the glass goes from flat to curved)

I don't remember the watch hitting anything, but it must have! I guess I need to look into getting the stainless/sapphire model... sigh. I don't care about the body getting scratched but the glass face definitely annoys me.

Sure, it's small but it will only get more prominent. Hopefully this shows in the photos. The scuff mark goes almost like a line from one side to the next and is more prominent on the right side.

gnehmWo.jpg
 
Gorilla type glass is a terrible idea on a watch. Especially a watch where the crystal is so exposed. You will smack and drag your watch on things. its unavoidable. would like to see Apple put Sapphire on all the models next gen.
 
Same thing happens on my iPhone 6, which I believe is the same glass in Apple Watch Sport.
 
The ION-X glass of the sport watch is not particularly scratch resistant. It will get scratches. The sapphire crystal of the SS watch is very scratch resistant, and it shouldn't get scratches.

The ION-X glass has much greater impact resistance than the sapphire crystal however, which makes it a great choice for a "sport" watch. The sport watch's crystal will survive impacts that would shatter the sapphire crystal.

Remember that this is wearable tech. It is going to take all sorts of abuse from daily life. For those of us who are already "watch people" scratches and damage are expected.

While I think the designers at Apple made very sound choices when it comes to the design of the watches, I do think the marketing team could have put together clearer literature for folks who don't know a whole lot about watches or watch materials: to enable them to make educated decisions with regards to what to expect from the different materials.


I agree but I think when making the comparison its always mentioned how the ion glass is more impact resistant then sapphire, while that I'm sure is true. It takes a hell of a wallop to shatter a sapphire crystal. Where its going to be super easy to scratch the ion glass on a watch. Its not a good trade IMO

The ion glass works great on a phone because your not smacking it around and dragging it across things 24-7
 
I think it may have brushed on some workout gear... ugh.

oh4MrtC.jpg


Does Apple have stock to do a same-day exchange for the SS model? I love the watch and it would pain me to wait another month.

Here is an annotated version of the pic above. It's only going to get worse :(
 
Have to get a screen protector for the sport model. It's made with the same material as the iPhone, and it's covered straight from the box. I did the same with :apple: watch. Covered the glass as soon as it came out of the box. This is one of those trade offs from the sapphire to ion X-Glass. The Space Gray was my favorite model, so I bought it. I just wished that the Sapphire was apart of all of them. I didn't care for the SG SS model, and the price did not sway my decision. But for some it does, but the beauty of the SG Sport is amazing! They all are as I've seen them all. Although the reality of it all is, when based on specs alone, they are equivalent to iPhone material. And that definitely gives it a pass to get a screen protector and or a case for the body of the watch itself.

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This is why

Yup!:cool:
 
If you can swing it and really like and plan on wearing daily I would just return it for the stainless model. Its a better product. The steel will be stronger, you will get the sapphire crystal and you will also get a ceramic zirconia rear crystal instead of plastic. Plus the steel charger. You need a watch to be tough they take a beating.
 
You don't have to get a screen protector. I haven't used one on either my iPhone 6 or 5 and never had a problem.
 
hi guys, just wanted to see if anyone else had this issue yet? Got my Soace Grey apple watch sport on Friday, absolutely over the moon with it, love it! Then yesterday I step into the sun in the garden to look at a notification and can see a very fine hairline scratch down the centre of it. It's really noticeable in the sunlight. Yet I've done nothing to warrant such a scratch, I've took better care of it in the past couple of days than my own child. It's so annoying, two days in and this happens? What do you think apple will say if I go and speak to them? Surely it's not as fragile as this? It's really tainted my impressions of what is a great product.

I have a really slight scratch, barely visible in the lower right hand corner of mine, I noticed it on Friday after I received it. Not deep and I can't be sure it is actually a scratch, may only be a slight defect in the crystal, but it took too long to get this thing so I will deal with it. I think :apple: rushed this one, so things will happen. I'm just glad it is just a minor problem:(
 
Sports Users: Any scratches on your screen so far?

I'm just asking because I saw a certain video on YouTube and the guys screen was ridiculous after just a day of use. MacRumors doesn't allow us to post links but his username is "TechSmartt" and the name of the video is "My Apple Watch Sport is scratched". Seems to me like its clearly created just to get views, I just don't see how its possible to damage it that much in a single day. My watch is unfortunately still processing so I can't see for myself yet.

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Here's a screencap:
14jrk1f.jpg
 
I've seen the video, and find it very hard to believe its legit.

How can you get such deep scratches after wearing it for a single day?. I'm guessing he walked up against a wall on purpose and grazed it for the vid. Easy views, easy publicity.

Yes the glass isn't as scratch resistant as Sapphire, but its not plastic... I've been using my iPhone 6 since release (same glass used as Apple Watch Sport), and it doesn't have any noticeable scratches on the screen... and its been through a lot..

I'm calling fake.
 
I saw the video
His trying to be the new bendgate guy

Bashing Apple products gets your more views nowadays
 
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