Apple Watch Taptic and Sound Problem

Discussion in 'Apple Watch' started by mertkutluk, May 12, 2015.

  1. mertkutluk macrumors newbie

    Joined:
    Mar 10, 2009
    #1
    Hi, i have been using my apple watch for 2 weeks now but there is a problem with my watch. After using 2 days, taptic feedback and sound stop working. I have to restart my watch. In 2 or 3 days it works perfect -actually taptic and sound levels are pretty good- but I don't know how both just stops. Restart, perfect again. I contact with apple online support and we think it is a software glitch. Because if it is a hardware, restart won't be a fix for a problem. Is there anyone experiencing this issue? Since there is no one around using it, I feel it's right to ask people around here.

    I hope it's not a hardware issue - that I don't think so - because I am living in turkey which is not a first wave of countries that support apple watch.
     
  2. GrumpyMom macrumors 601

    GrumpyMom

    Joined:
    Sep 11, 2014
    Location:
    Rinoriducruin
    #2
    Well I don't use sound so I can't answer about that, but yes, I regularly lose the taptic notification on some of my apps like my medication reminder app. I have to reboot the watch, too. Usually every couple of days so far, though just as a preventative maintenance thing I've been rebooting daily very recently.

    I also once lost all of my contacts in the watch and had to reset and unpair and re-pair to get them back. Then it was fine.
     
  3. mertkutluk thread starter macrumors newbie

    Joined:
    Mar 10, 2009
    #3
    There is definitely a bug that stops taptic. But I don't know why I lose them system - wide. Even I make force touch, I can't get taptic feedback. But after restart it works perfect for 2 days. I am pretty sure right now that this product is so beta so you don't feel ''safe'' since you are looking something stable and reliable like mac or iOS devices.
     
  4. MoodyM macrumors 6502a

    MoodyM

    Joined:
    Aug 14, 2008
    #4
    This might be linked to the problem I reported on another thread
     
  5. mertkutluk thread starter macrumors newbie

    Joined:
    Mar 10, 2009
    #5
    Maybe people doesn't try it on system - wide. Because it stops everywhere. If you force touch in any app; watch vibrates. But when this problem occurs, it doesn't vibrate. And when there is a phone call or something it doesn't sound.
     
  6. GrumpyMom macrumors 601

    GrumpyMom

    Joined:
    Sep 11, 2014
    Location:
    Rinoriducruin
    #6
    Yes, about two days seems to be the interval. I don't think I lost taptic on everything. Just some notifications. The watch never fails to tap me to stand, for example. At least I don't think it has.
     
  7. bushman4 macrumors 68000

    Joined:
    Mar 22, 2011
    #7
    Most likely something they will address in an update as they are aware of it
     
  8. mertkutluk thread starter macrumors newbie

    Joined:
    Mar 10, 2009
    #8
    I hope so. I don't want to restart watch to make it stable and reliable for 2 days.
     
  9. Cyberpower678 macrumors 6502

    Joined:
    Apr 28, 2015
    Location:
    Everywhere
    #9
    It's so weird. How come I don't experience ANY reported problem with the watch. My taptic engine is functioning normally and my watch's last reboot was 9 days ago.

    EDIT: Actually, I do suffer from an unrelated bug. Apparently newly loaded apps don't sync with iPhone until the watch gets rebooted, hence my reboot from 9 days ago.
     
  10. mertkutluk thread starter macrumors newbie

    Joined:
    Mar 10, 2009
    #11
    I am not pretty sure about it. Because I lose them system - wide. Even force touch doesn't give haptic feedback. And I can't get sound on notifications. But if I talk on phone I can hear person who talk to. That's why I am thinking this is not a hardware issue. There must be a bug about haptic feedback drivers. Because immediately after restart it goes pretty well for 2-3 days. We don't have Apple Watch support here in turkey so I don't have any chance to take into Genius Bar.
     

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