Apple Watch Taptic and Sound Problem

[mertkutluk]

Hi, i have been using my apple watch for 2 weeks now but there is a problem with my watch. After using 2 days, taptic feedback and sound stop working. I have to restart my watch. In 2 or 3 days it works perfect -actually taptic and sound levels are pretty good- but I don't know how both just stops. Restart, perfect again. I contact with apple online support and we think it is a software glitch. Because if it is a hardware, restart won't be a fix for a problem. Is there anyone experiencing this issue? Since there is no one around using it, I feel it's right to ask people around here.

I hope it's not a hardware issue - that I don't think so - because I am living in turkey which is not a first wave of countries that support apple watch.

 

[5105973]

Hi, i have been using my apple watch for 2 weeks now but there is a problem with my watch. After using 2 days, taptic feedback and sound stop working. I have to restart my watch. In 2 or 3 days it works perfect -actually taptic and sound levels are pretty good- but I don't know how both just stops. Restart, perfect again. I contact with apple online support and we think it is a software glitch. Because if it is a hardware, restart won't be a fix for a problem. Is there anyone experiencing this issue? Since there is no one around using it, I feel it's right to ask people around here.

I hope it's not a hardware issue - that I don't think so - because I am living in turkey which is not a first wave of countries that support apple watch.

Well I don't use sound so I can't answer about that, but yes, I regularly lose the taptic notification on some of my apps like my medication reminder app. I have to reboot the watch, too. Usually every couple of days so far, though just as a preventative maintenance thing I've been rebooting daily very recently.

I also once lost all of my contacts in the watch and had to reset and unpair and re-pair to get them back. Then it was fine.

 

[mertkutluk]

There is definitely a bug that stops taptic. But I don't know why I lose them system - wide. Even I make force touch, I can't get taptic feedback. But after restart it works perfect for 2 days. I am pretty sure right now that this product is so beta so you don't feel ''safe'' since you are looking something stable and reliable like mac or iOS devices.

 

[MoodyM]

This might be linked to the problem I reported on another thread

 

[mertkutluk]

This might be linked to the problem I reported on another thread

Maybe people doesn't try it on system - wide. Because it stops everywhere. If you force touch in any app; watch vibrates. But when this problem occurs, it doesn't vibrate. And when there is a phone call or something it doesn't sound.

 

[5105973]

Yes, about two days seems to be the interval. I don't think I lost taptic on everything. Just some notifications. The watch never fails to tap me to stand, for example. At least I don't think it has.

 

[bushman4]

Most likely something they will address in an update as they are aware of it

 

[mertkutluk]

Most likely something they will address in an update as they are aware of it

I hope so. I don't want to restart watch to make it stable and reliable for 2 days.

 

[Cyberpower678]

It's so weird. How come I don't experience ANY reported problem with the watch. My taptic engine is functioning normally and my watch's last reboot was 9 days ago.

EDIT: Actually, I do suffer from an unrelated bug. Apparently newly loaded apps don't sync with iPhone until the watch gets rebooted, hence my reboot from 9 days ago.

 

[MoodyM]

Is it related to this issue?

https://forums.macrumors.com/showthread.php?p=21245593#post21245593

 

[mertkutluk]

Is it related to this issue?

https://forums.macrumors.com/showthread.php?p=21245593#post21245593

I am not pretty sure about it. Because I lose them system - wide. Even force touch doesn't give haptic feedback. And I can't get sound on notifications. But if I talk on phone I can hear person who talk to. That's why I am thinking this is not a hardware issue. There must be a bug about haptic feedback drivers. Because immediately after restart it goes pretty well for 2-3 days. We don't have Apple Watch support here in turkey so I don't have any chance to take into Genius Bar.