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Apple water damage warranty

iPad Retina

iPad Retina

macrumors 6502a
Original poster
Jan 6, 2013
762
66
Toronto
Hello I'm planning on getting an apple watch sport and I was wondering if I do get an apple watch sport and let's say I wash my hands or someone splashes water just for fun at me and my watch gets water damaged, will Apple replace it? The is not common on the iPhone of course but since they advertise it as water resistant, will they cover it? I can't really find a straight answer for this. I'm pretty sure they won't cover it if summerged underwater but would they? it's got the ipx7 will they cover it. There's really no clear answer. Thanks!!
 
People have showered with it, I've run in the rain with it, and I've washed it off in the sink. I think the AW is not going to be affected by some water - unless you take it diving ;)
 
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maflynn said:
People have showered with it, I've run in the rain with it, and I've washed it off in the sink. I think the AW is not going to be affected by some water - unless you take it diving ;)
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Some people have run into an issue like this and I'm thinking of getting one slightly marked at the top, it looks minor, very very minor, but who knows! Plus these are made in mass production. There all not gonna be equal. Here is the picture the seller had sent to me will purchase through Craigslist. The watch was bought June 12 I believe. And it's only $300 original price was $350. Could probably talk him down even more possibly. Depends. It's in one of those drive by towns you can say. Seems pretty good most of them are in the 350-450 range.

Any advice?
 

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iPad Retina said:
Hello I'm planning on getting an apple watch sport and I was wondering if I do get an apple watch sport and let's say I wash my hands or someone splashes water just for fun at me and my watch gets water damaged, will Apple replace it? The is not common on the iPhone of course but since they advertise it as water resistant, will they cover it? I can't really find a straight answer for this. I'm pretty sure they won't cover it if summerged underwater but would they? it's got the ipx7 will they cover it. There's really no clear answer. Thanks!!
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Since Apple tells you to run it under water if you get the sticky crown you can just tell them that was all you did.
 
iPad Retina said:
Some people have run into an issue like this and I'm thinking of getting one slightly marked at the top, it looks minor, very very minor, but who knows!
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Seriously, do yourself something good and buy a new one for 50$ more. This one's not worth buying. I couldn't live with such an obvious scuff that's why I bought Apple Care+ for my Sports, too. Plus you have the pleasure of unboxing a new and flawless Apple product yourself.

Also, I don't see how any water damage would be covered IF you buy this second-hand unless there is Apple Care+ included. The scuff is a damage caused by the seller him-/herself and is not covered under the standard Apple warranty.

As for the coverage of a water damage: you stated it yourself, the Apple Watch has an IPX7 rating. In case of a water damage, unless Apple can't prove that you dove into the Mariana Trench it will be covered by the standard warranty.
 
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Rok73 said:
Seriously, do yourself something good and buy a new one for 50$ more. This one's not worth buying. I couldn't live with such an obvious scuff that's why I bought Apple Care+ for my Sports, too. Plus you have the pleasure of unboxing a new and flawless Apple product yourself.

Also, I don't see how any water damage would be covered IF you buy this second-hand unless there is Apple Care+ included. The scuff is a damage caused by the seller him-/herself and is not covered under the standard Apple warranty.
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I understand the scuff isn't under warranty of course but what if water does get into the watch. And has nothing to do with the mark.
 
iPad Retina said:
This is my thread. Sorry about changing subjects.
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Plan and simple you can get it wet. You can't dive with it but you can do a fair bit. I bath/shower with mine at least once a week to clean it. My Milanese loop goes in a sonic bath once a week to clean that. The only advice I'd give is if you decide to saturate it then shake with off with the speaker / mic in a downwards position. Other than that your golden.
 
Gav2k said:
Plan and simple you can get it wet. You can't dive with it but you can do a fair bit. I bath/shower with mine at least once a week to clean it. My Milanese loop goes in a sonic bath once a week to clean that. The only advice I'd give is if you decide to saturate it then shake with off with the speaker / mic in a downwards position. Other than that your golden.
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Wow you take your watch to the limits! ;)
 
iPad Retina said:
Wow you take your watch to the limits! ;)
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Oh you want a full list?

Swimming, theme park water ride, torrential rain, bath, shower, worked at -22'c for 8 hours and plus 37'c for the same duration plus others I'm sure I've missed. I've got ac+ it goes wrong it goes wrong simple
 
iPad Retina said:
I understand the scuff isn't under warranty of course but what if water does get into the watch. And has nothing to do with the mark.
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Well, Apple could say it is related to the scuff, no one really can answer that. I wouldn't take the risk.

It's $50, come on. If you really want the watch spend the money for a new one.
 
Rok73 said:
Well, Apple could say it is related to the scuff, no one really can answer that. I wouldn't take the risk.

It's $50, come on. If you really want the watch spend the money for a new one.
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Well don't for get about the taxes 8% tax. + $400 = $432 - $300 = save $132 buying used.
 
iPad Retina said:
Some people have run into an issue like this….
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Obviously there will be (and have already been) water damage due to manufacturing defects. We've seen posts of the rubber O-ring seal coming out of the crown and the back of the case popping off. Those surely would've sustained water damage if submerged.

However, such water damage will be covered under the standard warranty. Apple has to honor it because it's advertised and sold with an IPX7 rating. Even if you buy it through CL or eBay you still have the standard one-year warranty.
 
iPad Retina said:
Hello I'm planning on getting an apple watch sport and I was wondering if I do get an apple watch sport and let's say I wash my hands or someone splashes water just for fun at me and my watch gets water damaged, will Apple replace it? The is not common on the iPhone of course but since they advertise it as water resistant, will they cover it? I can't really find a straight answer for this. I'm pretty sure they won't cover it if summerged underwater but would they? it's got the ipx7 will they cover it. There's really no clear answer. Thanks!!
Click to expand...
Pretty hard to water damage a good condition Apple watch. I snorkeled with sea turtles off the beach at Tintamarre (St. Martin), Creole Rock, and Trunk bay in St. John. I actually went down about 12-15 feet in several places, and the watch still works fine. Spent hours in the water many times.
 
I guess the real question is, "Will Apple honor a warranty repair for water damage even if the Watch shows signs of physical abuse?"

At best, maybe they'd take it apart and see if the exterior damage compromised one of the seals. It would be wishful thinking, though.
 
BarracksSi said:
I guess the real question is, "Will Apple honor a warranty repair for water damage even if the Watch shows signs of physical abuse?"

At best, maybe they'd take it apart and see if the exterior damage compromised one of the seals. It would be wishful thinking, though.
Click to expand...

The physical damage would have to be more substantial than what's seen on the watch the OP is considering, as Apple considers cosmetic damage normal wear and tear.
 
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iPad Retina said:
Is this scuff big enough to cause water damage.
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It's not that big, as JayLenochiniMac said; but it's also across the seam with the front glass, which could be judged as a weak point. If it were on the side of the case, it would be harder to blame as a water ingress point.
 
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