All iPads Apple Website cannot find Serial Number.

Discussion in 'iPad' started by BoyyFefe, May 26, 2014.

  1. BoyyFefe macrumors newbie


    May 26, 2014
    Arlington, Texas
    So, I have an iPad and I'm trying to look up the serial number through but I keep getting this "We're sorry, but this serial number is not valid. Please check your information and try again." Does anyone know why? It was a previous demo unit, but I have fully restored it to factory setting and I am not having any issues with it. Problem is, I have another iPad that I wish to sell, but I am scared this one may give me issues? What do you guys think? Thanks in advance!
  2. hologram macrumors 6502

    May 12, 2007
    I think you should call them. :rolleyes:
  3. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    It was a demo unit? Maybe that's why? Maybe demo units are special models and their serial numbers are not in Apple's support database?
  4. Brian Y macrumors 68040

    Oct 21, 2012
    If it was an Apple partner demo unit, those aren't retail hardware, and thus the serial won't be picked up.

    Apple partner demo units have no service agreement, so if anything does go wrong, Apple won't be able to touch it (not so much won't, but they physically won't be able to process a repair for it).
  5. GoCubsGo macrumors Nehalem


    Feb 19, 2005
  6. Menel macrumors 603


    Aug 4, 2011
  7. GoCubsGo macrumors Nehalem


    Feb 19, 2005
  8. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
    I think he's implying that the demo unit was stolen, as they generally are not sold legitimately.
  9. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Oh ah. Well then, that explains why the OP isn't really discussing this and if it was obtained through sketchy channels, then I doubt he'll be calling Apple any time soon.
  10. east85 macrumors 65816


    Jun 24, 2010
  11. TWO2SEVEN macrumors 68040


    Jun 27, 2010
    Plano, TX
    That doesn't mean they were obtained in a legitimate way. :)
  12. ron7624, May 31, 2014
    Last edited by a moderator: May 31, 2014

    ron7624 macrumors 68020


    Oct 14, 2011
    Houston, Texas area
    Ok, so a little off the OP's subject, but I just used the link he posted to verify my coverage on my 'AppleCare replacement' rMini.
    I shattered the screen in January while walking on ice and they replaced it. I didn't ask them to transfer coverage to my new device because I didn't even think about it. But a different post elseware made me wonder and I spent some time digging up details of the incident to check my coverage. I emailed it all off to AppleCare and I'm awaiting their reply. So I just now used the above link and I see that they did transfer the coverage automatically.
    Pretty cool link if used for it's intended purpose.
  13. hologram macrumors 6502

    May 12, 2007
    I don't see why calling Apple is such a bad idea. Even if it is a demo, gray market, etc., it's not like they'll come to your house and confiscate it.

    The worst that can happen is they'll tell you it has no warranty.

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