Apple Will Soon Offer Face ID Repairs Without Replacing the Entire iPhone

[sideshowuniqueuser]

Wowe thank you! My personal driver has been a Xs with the FaceID disabled ever since a water damage. Where I’m from, the whole phone replacement costs ~800$ so I’ve lived with this for about a year damn. High time.

For a minute there, I was wondering, who has a personal driver, but still uses an XS, and can't afford to fix it?!

 

[oofio2461]

Apple introduced Face ID on the iPhone X in 2017, but that device appears to be excluded from the new same-unit repair process for the TrueDepth system. The new service part will be available for the iPhone XS and newer.

Why Not the iPhone X? Did that iPhone have a different Face id module or is it too old?

 

[Stunning_Sense4712]

But but I’d opened it up and cleaned everything, the Face ID sensor was the only place that had taken water, there was zero water everywhere else. The phone’s been running perfectly fine too I wish I could just change the FaceID module for a fair price.

No manufacturer is going to replace components on a water damaged device since their is a high probability that other components will fail and the customer will blame the manufacturer. It would be a device replacement if you have accidental coverage.

 

[TracesOfArsenic]

Eco-shamed into it. Nice.

As they should've been! They've been banging on about how they've been so friendly to the environment with all the things they're not including in the box that. Time to actually be held accountable for REAL environmental effects. All the MacBook Pros are horribly wasteful in how they're "repaired" too. It's shocking how they bleat on about the minimal impact they're making manufacturing the new machines but never talk about the impact of the replacements which need completely new SETS of parts, rather than a single part.

 

[svish]

Hopefully this can reduce repair costs.

 

[OS X Dude]

It will be up to the AASP/Apple Store to decide if that's the case, usually, liquid damage is an automatic whole unit replacement.

It is indeed and that will never change I imagine. It's because liquid contact can cause issues further down the line so it's often cheaper to replace the unit rather than risk another chargeable repair later.

 

[darthgreen]

Less e-waste, good move from Apple here.

 

[tipoo]

Was anyone ever able to get a cost difference on replacing just FaceID now, vs the whole assembly before? Last time I went they quoted 900 dollars for fixing FaceID because it was the whole display assembly, but no one seems to know about this new policy still

 

[compwiz1202]

This will likely result in a class action lawsuit where some lawyer will make millions off it and each person will get 15 cents.

I was cracking up when I was researching the one for the butterfly keyboard. One of those dropdown questions in Google was asking about an Apple suit, and I was thinking Which One?