Apple wireless keyboard and mouse no longer recognizes by 2012 mini

[sean barry]

I did my annual dust clean out on my 2012 mini and upon next startup keyboard and mouse are not recognized.

I opened it up again and made sure all connecters were solid, no luck.

Put in new batteries, no luck. Zapped pRAM, no luck.

I have USB wired keyboard and mouse that work fine. Any thoughts?

Thanks.

 

[RyanXM]

Have you reset the bluetooth module on the Mac Mini?

Hold Option+Shift and click the Bluetooth in the Menu Bar.
Debug -> Reset the Bluetooth Module

 

[sean barry]

Have you reset the bluetooth module on the Mac Mini?

Hold Option+Shift and click the Bluetooth in the Menu Bar.
Debug -> Reset the Bluetooth Module

[doublepost=1525358781][/doublepost]Thanks for the input. It didn't work for me tho
Please keep the ideas coming and thanks again.

 

[sean barry]

I wonder if I went back before my problems with time machine if it would fix the problem? If that does not work would that mean I have a hardware problem?

 

[RyanXM]

Being that this happened after a full power down, I do not believe it to be a software related problem. It sounds like something related to hardware. Have you tried the system in a basic configuration? System, power, monitor, keyboard/mouse only.

 

[sean barry]

Thanks. Yes to no avail.

 

[Celerondon]

Thanks. Yes to no avail.

How about logging in as another user? It might be worth a try. Just use an alternate ID and see if the problem persists.