Apple won't replace my iPhone 5 battery

Discussion in 'iPhone' started by chillip, Nov 19, 2013.

  1. chillip macrumors 6502

    Joined:
    Mar 16, 2013
    #1
    This may be unreasonable of me but I went into apple to get them to check my battery and they said they would only replace it if it was less than 80% health. It's at 85. Is there anything I can do except do it myself?
     
  2. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #2
    Not really. It's Apple's policy and has always been this way. You could try allowing the phone to go completely dead, then re-charge, but the chances are it's simply normal degradation.
     
  3. Merkie macrumors 68020

    Joined:
    Oct 23, 2008
    #3
    Pay them $79.
     
  4. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #4
    Wasting your time and money as you will see little to no difference as you new battery was likely only 90-95%.

    Try to relax and just enjoy your phone. In another year when it falls even lower, spend the $79 and get a new battery.

    Chances are you will be looking at the new iPhone 6:D
     
  5. ABC5S Suspended

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #5
    You read the battery replacement warranty, so why do you think you can get it replaced above 80% ? Doesn't make sense unless you are attempting to get something for free when you are not titled to it.
     
  6. Camoxide macrumors regular

    Joined:
    Oct 6, 2013
    Location:
    England
  7. iRepairParts macrumors regular

    iRepairParts

    Joined:
    Oct 6, 2012
    Location:
    California
    #7
    Its unfortunate that Apple won't help you out with this issue. You could either pay them the $79 to get it replaced, go to a third party shop (trusted), or order the part and have a DIY project:)
     
  8. iceterminal macrumors 68000

    iceterminal

    Joined:
    May 25, 2008
    Location:
    Dallas Tx.
    #8
    Could also try turning off the battery percentage.

    That alone helps people with OCD a little bit.
     

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