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But… iTunes backs up your entire iOS device every single time you plug it in… What's the point? There's no way anyone doesn't back up their iOS device, unless they don't own a computer, in which case they weren't able to use their iOS device anyway.

U can use an iOS device without a computer since iOS 5
 
Catering to dumb users. I knew that I might have to swap out my iPhone, so I synced it before I left, and brought my MBP in my computer backpack to do one last backup before swapping the device.
 
Having been an employee at an AT&T store I can tell you that many times customers would come in and have no idea that they were supposed to connect their iPhones to iTunes. They would be exchanging their phones and Id say "You backed this up to iTunes correct? So that your pictures and music are now on your computer right?" and I'd get a blank stare and a "no one ever told me I had to do that"
 
Why the heck don't they sell a smaller time capsule that can back up iOS devices and nothing else? It would be awesome for people who want to use only iOS devices but are not comfortable with backing up their stuff to the cloud.
 
Love this. When I had my iPhone replaced a little over a year ago I lost a bunch of texts that I had sent or received in between the time I backed up my phone that morning and handed it over to the Genius Bar that afternoon.
 
But… iTunes backs up your entire iOS device every single time you plug it in… What's the point? There's no way anyone doesn't back up their iOS device, unless they don't own a computer, in which case they weren't able to use their iOS device anyway.

Ummm, no. I know of at least 3 people at work who never backed up their phone; never synced with iTunes after initial setup. (Pre iOS 5)

Sounds ridiculous and untrue, but seriously this is where some people are at.
 
The Genius people would connect the iDevice to Apple's In-Store Wi-Fi, then use the local server to quickly make a full backup of your device, then turn on the new device, and restore for the local server (like a mini iCloud). Then all the data in the local server will be wiped.

So wouldn't that be more like a iTunes backup in store rather than an iCloud backup?
 
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Not to mention doing it to the iCloud in their stores is extremely slow...I had to replace my iPhone 4S and had only a few GB of stuff and I was there for 45 mins. Apple (understandably) refused to let me leave the phone while I went to go have dinner (and if I am returning it for a replacement due to defect, what risk is there that someone is going to steal it!?)...but Apple could have simply plopped it in the back room where I'm sure 11 security cameras are installed.

Can't win with some people. Apple taking prudent action to protect a customer's property, privacy and avoid possible legal beagles after a quick buck, then gets banged for doing so. Greenpeace isn't alone in looking for things to complain about.
 
Not to mention doing it to the iCloud in their stores is extremely slow...I had to replace my iPhone 4S and had only a few GB of stuff and I was there for 45 mins. Apple (understandably) refused to let me leave the phone while I went to go have dinner (and if I am returning it for a replacement due to defect, what risk is there that someone is going to steal it!?)...but Apple could have simply plopped it in the back room where I'm sure 11 security cameras are installed.

no doubt, that seems intense. there should be a vault they use for that sort of thing, haha.
 
These highly personalized services don't exist here in Brazil. For me, Apple Genius Bar is a place where the intellectuals drink beer and play with their iPhones.
 
There's no way anyone doesn't back up their iOS device, unless they don't own a computer, in which case they weren't able to use their iOS device anyway.

Why do you think you can't use an iPad or iPhone without owning a computer?

iOS does work without a computer.

One of the main purposes of iCloud was for people to sync their iOS devices via the internet. No computer needed.
 
Apple shouldn't have to cater to the idiots of the world. if you can't back up your own data or are simply to lazy/ignorant to do so, then you deserve to lose your precious contacts and photos:D
 
Over USB 2.0, it would take a while to transfer everything. I'd rather just do it at home myself than have to wait an hour at the apple store. I'm also not too happy about the idea of apple having the entire contents of my iphone when it goes into repair..even if it is for repair only.
 
All of this in a 10 minute appointment? No wonder they are always 30 minutes late.
 
If my device is so broken that I have to take it to a Genius, how can I be expected to back it up? :p
Flash-based iOS devices, when you want to load them with content, need to be connected at least once. Plus, it's convenient to plug them in the USB port to charge them. So still no reason not to have a backup, since it's the default setting most people don't care to change.

There are other Apple products aside from iDevices that have private info like MacBooks and iMacs. And we gladly hand them off to an Apple Genius for service. :confused:
I don't know hoe you do it, but my really sensitive info (Bank statements, ID cards copy, even various bills) sit in a compressed, AES-encoded image disk. All the other info, basically, *could* be exposed to the world without any serious consequence.

Still: it's easy to make such containers.

Apple shouldn't have to cater to the idiots of the world. if you can't back up your own data or are simply to lazy/ignorant to do so, then you deserve to lose your precious contacts and photos:D
Well, ignorance is not bad per se if you can live with the consequences. But stupidity or laziness just don't cut it. Basically: iOS backs up to iCloud, and it's free. Or it backs up to your computer, and it's also free. Stop looking for excuses. Unless you broke your cable and couldn't fidnd another in the local dollar-stores.
 
as long as they can transfer game progress data... i'm tired of restarting "where's my water" every time my phone has a problem. ...wait, no i'm not.
 
Needs to be wired backup.

Otherwise 64GB devices will take too long to backup / restore.

Keep in mind that this is an iCloud backup designed for the internet. It doesn't back everything up, just settings, email, and other things that can't be replaced via Apple. Over WiFi this should be fairly quick.
 
They could easily set it up with encryption. You choose a password at that time, you enter it without the tech seeing, then the files are transferred, verified, and then the device is wiped. New device will decrypt it back over with the same password you entered, typed by you.
 
The Genius people would connect the iDevice to Apple's In-Store Wi-Fi, then use the local server to quickly make a full backup of your device, then turn on the new device, and restore for the local server (like a mini iCloud). Then all the data in the local server will be wiped.

That means green peace will be complaining for apple to clean up even more clouds :rolleyes:
 
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