So I had another issue with my iMac's superdrive again with scratching discs, its about the 3/4th time this has happen within the year. So today I called up applecare and ask to speak to a customer relations rep and she was like thats odd having that in one year so she was like okay I will issue you a replacement with a new 24 inch entry iMac. I was like okay sounds good, but fact is I was planing on selling me current mac anyways in order to get a Unibody Macbook Pro. So out of curiosity I asked if she could replace it with a Unibody Macbook Pro instead for the hell of it. She was like sorry no can't happen as they are in different groups, ie. desktop, notebook. So we go ahead with iMac replacement and she asks for my credit card info in order to send out the replacement. I said hold on a sec while I go get my card. It turns out when I came back on the phone she said she would go ask her supervisor if I could get the Macbook Pro instead. So she comes back about 7 minutes later and was like okay my supervisor said I could send you the Unibody Macbook Pro. Then she goes and tells me the specs and its the higher end 13 inch one with a 320 GB HD. I was so happyyy not only did I get a Macbook Pro, but the higher end 13 inch one! She also said she would refund me the money I spent on my Applecare plan since its still in its first year so they are also refunding that so I can put the towards the Applecare for the Macbook as she couldn't just transfer them! I love Apple's customer support! The Macbook Pro should be here within a few days.