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Jedi5

macrumors 6502a
Original poster
Aug 16, 2009
573
33
North Burbs, IL
Just dropped my 5s and shattered my screen.
If it wasn't for the BestSkinsEver I had applied, there would probably be glass all over the place.

The screen is just shot. It has to be repaired/replaced.
I wish I could hold out for the 6 but it just won't work.

So what the best plan of attack for this then?
I use my Applecare to replace the screen?
Will Apple just give me a new/refurb 5s altogether or just fix my screen?

Thoughts?

Thanks!
 

Cergman

macrumors 6502a
Jan 1, 2013
852
305
my tesla
Just dropped my 5s and shattered my screen.
If it wasn't for the BestSkinsEver I had applied, there would probably be glass all over the place.

The screen is just shot. It has to be repaired/replaced.
I wish I could hold out for the 6 but it just won't work.

So what the best plan of attack for this then?
I use my Applecare to replace the screen?
Will Apple just give me a new/refurb 5s altogether or just fix my screen?

Thoughts?

Thanks!

Do you have AppleCare plus? If so, dunk the phone in water before you head into the store so you can ensure yourself a replacement. Might as well get a new phone out of the deal if you're paying the same deductible ($80) anyway. If not, apple will just replace the screen which I believe is $150 if you don't have AppleCare plus.
 

Jedi5

macrumors 6502a
Original poster
Aug 16, 2009
573
33
North Burbs, IL
Do you have AppleCare plus? If so, dunk the phone in water before you head into the store so you can ensure yourself a replacement. Might as well get a new phone out of the deal if you're paying the same deductible ($80) anyway. If not, apple will just replace the screen which I believe is $150 if you don't have AppleCare plus.

Nope, I don't have AC+, just regular AC.

Poop...

I wonder if I should call around and see if my local mall has repair kiosks to do this. I only wanted to use AC if it was free repair or a new/refurb phone.
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,253
Jacksonville, Florida
Nope, I don't have AC+, just regular AC.

Poop...

I wonder if I should call around and see if my local mall has repair kiosks to do this. I only wanted to use AC if it was free repair or a new/refurb phone.

Beware of the mall kiosks as they will use substandard parts. These place are mostly scammers!
 

T5BRICK

macrumors G3
Aug 3, 2006
8,313
2,387
Oregon
Nope, I don't have AC+, just regular AC.

Poop...

I wonder if I should call around and see if my local mall has repair kiosks to do this. I only wanted to use AC if it was free repair or a new/refurb phone.

Are you sure you don't have Applecare+? Apple stopped selling regular Applecare shortly after the iPhone 4s launched.

I didn't know that you could apply vanilla AppleCare to anything newer than the iPhone 4s.
 

617aircav

Suspended
Jul 2, 2012
3,975
818
Are you sure you don't have Applecare+? Apple stopped selling regular Applecare shortly after the iPhone 4s launched.

I didn't know that you could apply vanilla AppleCare to anything newer than the iPhone 4s.
He has a 5s which is still under the original apple care, don't think he purchased anything.
 

dave420

macrumors 65816
Jun 15, 2010
1,426
276
Are you sure you don't have Applecare+? Apple stopped selling regular Applecare shortly after the iPhone 4s launched.

I didn't know that you could apply vanilla AppleCare to anything newer than the iPhone 4s.

They do still sell AppleCare. When I brought my broken 4S to be replaced they were swearing that I had purchased AppleCare and not AppleCare+. I did not get the replacement until I found a copy of the email receipt saying I purchased AppleCare+.
 

Jedi5

macrumors 6502a
Original poster
Aug 16, 2009
573
33
North Burbs, IL
Nope, it's regular AC that I have.
I've seen AC+ and I don't have that one.

Just got back from my local mall getting my screen replaced.
The whole LCD/glass panel had to be replaced... that's how bad
the break was.

$150 later.... I'll be more careful from now on!!
 

nostresshere

macrumors 68030
Dec 30, 2010
2,708
308
My 5S is almost a year old. Screen is cracked, but fully usable. No applecare was purchased.

What are they going to charge me?
 

AZhappyjack

macrumors G3
Jul 3, 2011
9,618
22,735
Happy Jack, AZ
Do you have AppleCare plus? If so, dunk the phone in water before you head into the store so you can ensure yourself a replacement. Might as well get a new phone out of the deal if you're paying the same deductible ($80) anyway. If not, apple will just replace the screen which I believe is $150 if you don't have AppleCare plus.

Wow. Encouraging fraud. Nice.
 

charlituna

macrumors G3
Jun 11, 2008
9,636
816
Los Angeles, CA
I only wanted to use AC if it was free repair or a new/refurb phone.

If it is damage you are going to pay something. After all, it is your fault not a defect.

----------

Are you sure you don't have Applecare+? Apple stopped selling regular Applecare shortly after the iPhone 4s launched.

I didn't know that you could apply vanilla AppleCare to anything newer than the iPhone 4s.

Apple stores stopped selling it but you could buy it from Apple Care at any time up until about 2 months ago. Now even they don't sell it.
 

ron7624

macrumors 68020
Oct 14, 2011
2,228
437
Houston, Texas area
Nope, I don't have AC+, just regular AC.

Poop...

I wonder if I should call around and see if my local mall has repair kiosks to do this. I only wanted to use AC if it was free repair or a new/refurb phone.

Same here, I dropped my phone in a parking lot. I did not have AppleCare but had ATT insurance. Apple wanted over 250 to replace I think. Att would do it for 99 but had to send my phone away... So and the little stand at the mall wanted 120. I showed them the ATT offer and asked if they would do it for 100 bucks. They said yes and 15 minutes later my iPhone 5 was back in my hand with a new screen. This was last week and they did a perfect job. The phone works as it should.
 

dave420

macrumors 65816
Jun 15, 2010
1,426
276
$149 to get an official replacement screen installed at the Apple store.

I paid $281 ($269 + tax) earlier this month for a screen replacement for a 5s. The store I went to was not yet doing fixes and instead replaced the entire device.
 

ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
Do you have AppleCare plus? If so, dunk the phone in water before you head into the store so you can ensure yourself a replacement. Might as well get a new phone out of the deal if you're paying the same deductible ($80) anyway. If not, apple will just replace the screen which I believe is $150 if you don't have AppleCare plus.

Promoting theft.... Must be proud of yourself :mad:
 

itjw

macrumors 65816
Dec 20, 2011
1,088
6
Promoting theft.... Must be proud of yourself :mad:

But everyone ELSE does it... lol

My buddy (that represents the manager of a local Apple store) says you wouldn not believe the crazy things people do to get a replacement. Ultimately they have to play along, but I wouldn't second guess someone saying their phone just took a trip in the toilet anyway, even if I didn't believe them.

Personally I wouldnt bother repairing it. Sell it as is. Screens being broken don't wreck the resale as long as the phone is still operable/not blacklisted, and you won't have to deal with a crappy (or expensive) repair first that you likely won't recoup the costs of anyway.

Of course AC+ would be the best alternative, but since that's not an option I'd say do nothing and sell it as-is.
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,533
At the iPhone hacks section.
I paid $281 ($269 + tax) earlier this month for a screen replacement for a 5s. The store I went to was not yet doing fixes and instead replaced the entire device.

Oh man, that's like $130 extra.
If the device was fine besides the screen you could have found an Apple store that does inhouse screen repairs to save yourself some money.
 

dave420

macrumors 65816
Jun 15, 2010
1,426
276
Oh man, that's like $130 extra.
If the device was fine besides the screen you could have found an Apple store that does inhouse screen repairs to save yourself some money.

Luckily I had Squaretrade so they reimbursed me the cost of the repair a couple days later. I was still hoping they could simply fix the screen so I could save my data. I think prior to iOS 7 I was able to make a backup in iTunes on a device that previously synced with the phone when it was locked, but that didn't seem to be allowed anymore. Touch ID wasn't available since I had already turned the phone off at some point.
 

thegrants82

macrumors 65816
Jun 15, 2013
1,017
259
Right here
Do you have AppleCare plus? If so, dunk the phone in water before you head into the store so you can ensure yourself a replacement. Might as well get a new phone out of the deal if you're paying the same deductible ($80) anyway. If not, apple will just replace the screen which I believe is $150 if you don't have AppleCare plus.


What he said:)
 
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