AppleCare and WatchOS 2.0 Beta

Discussion in 'Apple Watch' started by Armen, Jun 29, 2015.

  1. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #1
    I called Apple Care and told them I'm an idiot and upgraded my Watch to 2.0 Beta knowing I couldn't go back and that the user experience was less than desirable. The rep understood and said that I was the 2nd caller that reported the same discontent towards that beta during his shift.

    <fast forward 10 mins of conversation>

    A new Apple watch (not refurbished) is being shipped to me express delivery (2 days) free of charge. This is very cool of Apple to do this even though it's my fault.

    Thought I'd share in case some of you don't want to ride the betas all the way to the Fall.
     
  2. dilap macrumors 6502a

    Joined:
    Apr 18, 2014
    Location:
    London, UK
    #2
    Thanks! Will try later, although will definitely differ by rep.
     
  3. dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #3
    But that's a lousy way to "waste" one of your AppleCare+ claims :rolleyes:
     
  4. Armen thread starter macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #4
    No hit on my AppleCare+ claim :)
     
  5. dilap, Jun 29, 2015
    Last edited: Jun 30, 2015

    dilap macrumors 6502a

    Joined:
    Apr 18, 2014
    Location:
    London, UK
    #5
    Had a chat. I'm going to send it in via mail and they will downgrade it. Great!

    EDIT:

    Has a very interesting problem description:
    System-wide Issues - Alert - recovery mode

    So there IS a recovery mode.
     
  6. gadgetjunkie1 macrumors newbie

    gadgetjunkie1

    Joined:
    Apr 2, 2011
    Location:
    Edmonton, Alberta
    #6
    Called apple care, sending me a new watch, for same reason, beta 2 sucks, receive it in 2-3 days, and return my old one after I get it! Apple support rocks!
     

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