AppleCare Cosmetic Damage?

Discussion in 'Apple Watch' started by Andy0568, Mar 31, 2015.

  1. Andy0568 macrumors regular

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    Sep 4, 2010
    #1
    I've never purchased AppleCare for any of my Apple products... How strict is Apple in regards to covering cosmetic damage? I know full details regarding Apple Watch AppleCare has not been released, but do you think AppleCare will cover casing (not screen) scratches or dents?
     
  2. JayLenochiniMac macrumors G5

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    #2
    No. If you're worried about scratches, it might be better to opt for one of the SS models as you're more likely to shatter than scratch the sapphire crystal and shattered screens are covered under AC+.
     
  3. melman101 macrumors 68030

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    Sep 3, 2009
    #3
    If it's like the phone, you get two accidental damage replacements with a deductible. I'm sure they won't say no if you wanted to use one of those.
     
  4. JayLenochiniMac macrumors G5

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    #4
    Cosmetic damage aren't covered under AC+ even for the iPhone.
     
  5. melman101 macrumors 68030

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    #5
    Yes, but you could just break it, and then bam, you are good to go.
     
  6. JayLenochiniMac macrumors G5

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    #6
    Yeah, that's called fraud. It amazes me how many self-entitled individuals would commit fraud and think nothing of it whenever they desire a new replacement. We can thank people like you for Apple's jacking up the AC+ iPhone deductible from $49 to $79 and the out-of-warranty replacement cost from $199 to $299.
     
  7. Andy0568 thread starter macrumors regular

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    Sep 4, 2010
    #7
    Thanks for the feedback!

    So let's say I accidentally smack my AW against a door jam and get a large scratch on the side of the casing. Functionally the watch is fine, but cosmetically it's aggravating. If I have AppleCare, I'll (likely, since none of this is confirmed) be able to pay a deductible fee and get the AW replaced?
     
  8. JayLenochiniMac macrumors G5

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    #8
    You might if a shady Genius allows that, but that's not allowed under AC+ policy.
     
  9. Andy0568 thread starter macrumors regular

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    #9
    Ah. Glad I asked--I thought the "two incidents of accidental damage from handling" covered this. Cheers!
     
  10. melman101 macrumors 68030

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    Sep 3, 2009
    #10
    I'm not saying I ever did it. In fact, I have bought AppleCare on every iPhone I have bought (since the original), and I have NEVER used it, ONCE. So you can thank me for keeping the cost as low as it is.

    In fact, I have a huge scratch on the back of my phone, and don't even care about it. I took it out of the case one time, and it scratched. Now covered by Apple Leather case yet again.

    Not to mention, there are reports that Apple Genius's actively tell people to break their phone and bring it back.

    Also, it amazes me how some people are all righteous on the board.

    People do do this, and telling them on a subset of a subset of a forum is not going to stop anything. So I doubt one person is the reason the cost went up, and lastly, even if everyone on here listened to you, IT STILL WOULD GO UP. Cause there are hundreds of millions of people who don't read this board.

    Again, I would assume every genius bar is different, so you can ask about it.
     
  11. JayLenochiniMac macrumors G5

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    #11
    That's why I wrote there are shady Geniuses who might allow this, but nobody needs to stoop to their level.
     
  12. DreamPod macrumors 65816

    DreamPod

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    Mar 15, 2008
    #12
    Even for the watch, which Apple is marketing as a cosmetic device?
     
  13. JayLenochiniMac macrumors G5

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    #13
    Bet you normal wear and tear isn't covered. Otherwise, the costs of AC+ and its deductible would be increased astronomically.
     

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