So my MacBook won't run for more than a couple of seconds before dying unless it's plugged into the wall. No big deal, fried battery, should be able to just get a new one... right? Wrong! Went to the Genius Bar and he analyzed my battery's "cycle count" and told me it was 540!?!! Now mind you, I've only had my MacBook for a year (and it's a refurb)... so I don't doubt that this is possible. Here's what concerns me... Nowhere in the AppleCare agreement does it say anything about "cycles". I called up tech support as the "Genius" told me to because, he's "seen Apple replace worse batteries, but doesn't have the authority to replace it". I'm sitting on the phone with tech support who responds with silence after I plead my case. "How do you know my battery isn't defective?". "... ... ... [60 seconds] ... I'm very sorry but it's not covered under warranty because it's over 300 cycles". I go to the higher up and she gives me the same story. "Your battery is not defective, it's just lived its life. I could make an exception and send you another battery if it was 300 cycles and under but not 550." Meanwhile, I've read over the AppleCare agreement and there's no talk of cycles... What do y'all make of this? Can I get Apple to eat the cost of a new battery...? Why is my titanium Powerbook G4 battery that I bought in 2003 still going strong? While my one year old MacBook is dead after a year? Thanks in Advance to anyone with advice or consolations.