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Applecare+ ding on phone side

T

teeck2000

macrumors regular
Original poster
Jun 20, 2009
155
26
I accidentally dropped my phone and it has 2 little dings on the side and I need to go into the applestore to get Applecare + since I didn't get it when i purchased the iPhone 6+. They said they need to "inspect" phones before you can purchase the plan if you didn't buy it at the time of the iPhone purchase.

I am worried now that they will not let me get the Applecare+. The phone otherwise looks fine nothing else is wrong, except for the 2 small dings. Anyone have any experience with something like this?

Thanks
 
Put a case on.
I just got back from store. They didnt even check the phone.
Better yet...call over the phone to buy.
 
I called and asked an applestore but they said I need to come into the store. Do I call applecare, or apple directly or a physical applestore to order over the phone?

Thanks!
 
When I went to get Applecare + the next day after I got the phone, they didn't "inspect" the phone. They will need your phone get the serial number.
 
I think they send you text with a link for a simple diagnostics (at least that's what they did for me). If everything checks out, you should be able to purchase through the phone.
 
I don't have Applecare+ I am just worried I can't get it since I dinged the phone a bit...

Thanks Everyone!
 
Thanks again everyone, I called the AppleCare number and did it through the phone, easy, no need to get to the store. Much Appreciated! Now lets hope I don't drop it again before my case comes in tomorrow.
 
teeck2000 said:
Thanks again everyone, I called the AppleCare number and did it through the phone, easy, no need to get to the store. Much Appreciated! Now lets hope I don't drop it again before my case comes in tomorrow.
Click to expand...

do you call them from the iphone or a different number or does it matter

I have never actually got applecare on my iphones but I am thinking about it this time

can you share what happened like the process
 
As others have said, I have bought Applecare+ in store, three times (iPhone 5 and two different 6s) at two different stores. They just pull up the serial number in the settings menu and take your payment. They didn't ask for any of the phones to be taken out of their cases.
 
It doesn't matter what phone you call from but you will need your iPhone ready to receive a text message. So it's easier if you call from a separate phone. You click on the link in the message they give you and they verify your phone is eligible and working properly. Give them your credit card info and they send you a confirming email. Nothing to it. :cool:
 
Givmeabrek said:
It doesn't matter what phone you call from but you will need your iPhone ready to receive a text message. So it's easier if you call from a separate phone. You click on the link in the message they give you and they verify your phone is eligible and working properly. Give them your credit card info and they send you a confirming email. Nothing to it. :cool:
Click to expand...

awesome thanks
 
They ask for your serial number and then send you a iOS diagnostic text on the phone to check, after that, if everything is okay they ask for payment information. Pretty straight forward.
 
Just got my AppleCare+ for my iPhone 6 since I upgrade every two years...
I never bought it before, this is the first time, rather be safe than sorry.
 
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