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So for people on the subscription plans, when the device becomes vintage and Apple no longer supports it does Apple automatically stop charging you the subscription or do you have to make sure you cancel it yourself?
Sadly, no. Apple will charge you, potentially, for 50 years until you realize you didn’t cancel 😱

 
I still don’t understand why apple doesn’t allow the purchase of applecare+ in all countries that have at least the official apple online store, given the fact that you can claim the incidents covered by ac+ in any country in which Apple has an authorized service provider and they will honor the warranty no matter if apple carre is offered in the region. In fact, it’s even better to have your damaged laptop with ac+ repaired in a country, where apple doesn’t offer this warranty for sale!

Case in point: I live in Czechia, have a
laptop originally purchased in the US and covered by AC+ and I brough it for a repair with a busted screen to a local APR. Athough I was initially worried that they would reject the claim and advise me to take it to the nearest Apple Store (which is in Germany) or something like that, the shop replaced the screen totally free of charge and to my question, why don’t I have to pay the $99 deductible, they responded with “since apple doesn’t offer this type of warranty here, they don’t have a price list for repairs under AC+ in the local currency. So they do them for free”

The logic of that is beyond me, but i got a free screen, so I can’t really complain.
 
Australian here: It’s not shown in Australia because they require you to use the device for 7 days before making a decision on AppleCare, it’s to prevent upwelling. After 7 days elapse you get an email saying you can purchase it now if you want.
That would suck if you broke it first 😢
 
In Australia you get 7 days complimentary AC+ when you make a purchase. Local laws mean insurance cannot be sold at POS so Apple has included this work around
Which is ridiculous because once the 60 days lapse you’re unable to add AC+. I’ve tried fighting Apple on this and they won’t do anything about it.
 
That's really nice of Apple! AppleCare is like a must for me.
It’s a nuisance more than nice. You have 60 days to purchase the service and you cannot add at the time of purchase. Leaving you with 53 days to do so and no email reminder is sent. Terrible execution by Apple. I used to work for them too, so I have a very deep understanding of the products and services. It’s almost like they intentionally want people to forget so that they aren’t covered.
 
It’s a nuisance more than nice. You have 60 days to purchase the service and you cannot add at the time of purchase. Leaving you with 53 days to do so and no email reminder is sent. Terrible execution by Apple. I used to work for them too, so I have a very deep understanding of the products and services. It’s almost like they intentionally want people to forget so that they aren’t covered.
You should blame your government for that one. Apple can't break the law. What would you want them to do? I think giving you free AC just to make sure you don't get in a bad situation before they can legally sell it to you is about the best they could do. Maybe they're something I'm overlooking though.

I'm in the USA and they offer it when you buy something at the Apple Store. Of course Apple can be looked at as the bad guy either way. If they're pushing AppleCare then they're trying to fleece customers by up selling but if they don't then they're trying to not cover the customers in case of an accident.
 
In early May I got a 'BSN' MacBook Pro 16" with 512GB/32GB for work.
Two weeks ago I dropped a desk on the screen.
Dropped it off Thursday afternoon at the Apple Store.
Back on my desk the following Tuesday morning - hard drive still there, monitor shining with glee.

$99.

Without AppleCare, the store rep said it'd been around $700 (I think).
I wonder if this will be a gateway to a hardware subscription...
 
I have to pay for hardware failure? If that is the case than why would I ever do that? […] website it puts the yearly and the 3 years into same category so it kinda implies that you are getting warranty for that $99 so any failure is covered for free and the only charges are when you damage it by accident.

Not very clear :(
It’s only not clear because you are weighing that random person’s statements (who is objectively wrong by the way) against the Apple site. Refer to the Apple website for your region and the terms of the service agreement to know what you are entitled to.
 
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You should blame your government for that one. Apple can't break the law. What would you want them to do? I think giving you free AC just to make sure you don't get in a bad situation before they can legally sell it to you is about the best they could do. Maybe they're something I'm overlooking though.

I'm in the USA and they offer it when you buy something at the Apple Store. Of course Apple can be looked at as the bad guy either way. If they're pushing AppleCare then they're trying to fleece customers by up selling but if they don't then they're trying to not cover the customers in case of an accident.
A simple email reminder to advise you that your Complimentary AppleCare+ warranty is expiring and don't forget to add within the first 60 days would be sufficient. Still to this day there is no clear information of this. Quite misleading and rather intentional if you ask me.
 
Australians: remember that every consumer purchase you make is covered by statutory warranties under the Australian Consumer Law. While AppleCare may speed the process and give broader coverage, you are absolutely still covered even if you do not purchase AppleCare. You are also entitled to have the store that you purchased from deal with the issue. Do not let Apple tell you that you have to deal with them directly. This is a misrepresentation of your rights under the ACL, which is in itself a breach of the ACL.
 
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You have to get it within 60 days of your initial purchase of the Mac. The point is to be covered for accidental damages

The rep at the Apple Store told me differently, that when the Apple Care+ about to expire. I have the option to switch to subscription model. Not within 60 days - otherwise I would have bought it with the $299.
 
Australians: remember that every consumer purchase you make is covered by statutory warranties under the Australian Consumer Law. While AppleCare may speed the process and give broader coverage, you are absolutely still covered even if you do not purchase AppleCare. You are also entitled to have the store that you purchased from deal with the issue. Do not let Apple tell you that you have to deal with them directly. This is a misrepresentation of your rights under the ACL, which is in itself a breach of the ACL.

does the consumer law covering you breaking it though? Apple care + covers damage as well
 
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does the consumer law covering you breaking it though? Apple care + covers damage as well
No consumer law doesn't cover accidental damage so not sure why we are discussing it! AC+ covers accidental damage and reduces the repair amount by paying an 'excess' rather than full repair amount.

Australian law is now very strict on the sale of insurance products (thank the banks) of which AC+ is....a company cannot sell at POS and cannot 'chase' customers with reminder emails as it against the law!

You could always set a reminder yourself...
 
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You could always set a reminder yourself...
That’s great in hindsight, but this new law only took effect October 2021 which was 10 days after the pre-orders for the M1 MacBook Pro’s came out. There was absolutely no leniency from Apple, they told me to basically sell / throw the computer away and buy another and register it during the 60 days. Even if I took it into an Apple Store for an inspection they wouldn’t even entertain that idea. They offer that service in USA. It really wouldn’t be hard for Apple to email their customer which they’d have all the details from the activation process.
 
Does anyone know when an existing plan can be flagged for renewal on 12 month terms, or is that automatic? I have a 2019 16” MBP up for expiration in November.

Support article at https://support.apple.com/en-au/HT210580 isn’t overly useful, noting at the bottom you won’t be notified on expiration unless local law states otherwise, without saying which countries that applies to. Best I can make out is the renewal has to occur within 30 days of expiration (but possibly not before?) and that to be safe I’m best to set my own reminder up in case AU is a region without notifications.

Checked my account and can’t find any way to set up or modify renewal settings at the moment, but I’m a few months from renewal still.
 
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Does anyone know when an existing plan can be flagged for renewal on 12 month terms, or is that automatic? I have a 2019 16” MBP up for expiration in November.

Support article at https://support.apple.com/en-au/HT210580 isn’t overly useful, noting at the bottom you won’t be notified on expiration unless local law states otherwise, without saying which countries that applies to. Best I can make out is the renewal has to occur within 30 days of expiration (but possibly not before?) and that to be safe I’m best to set my own reminder up in case AU is a region without notifications.

Checked my account and can’t find any way to set up or modify renewal settings at the moment, but I’m a few months from renewal still.
I had a 2018 Mac mini with AC+ that expired last November. I didn't get an email, but if I checked the status of my coverage in Apple support (mysupport.apple.com) a renewal option appeared about 30 days before the initial three years expired.
 
I had a 2018 Mac mini with AC+ that expired last November. I didn't get an email, but if I checked the status of my coverage in Apple support (mysupport.apple.com) a renewal option appeared about 30 days before the initial three years expired.
Thanks for that. I’ll set up a reminder or three to check the coverage.
 
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A simple email reminder to advise you that your Complimentary AppleCare+ warranty is expiring and don't forget to add within the first 60 days would be sufficient. Still to this day there is no clear information of this. Quite misleading and rather intentional if you ask me.
If it’s like the USA you have 60 days to buy it. How is not sending an email misleading?
 
Ok, I expect another article around 2030 when Sweden and other additional countries gets AC subscriptions.
Until that I am fine with buying it with or close around my purchases of the devices.
I am not crying over this one 😉
 
I just purchased AC+ for my new 15" MBP this weekend. The $99/yr was the hook that got me. Paying up front for 3 years just seemed like a bit much of a bite out my back side, but $99 was easier to stomach.

I can't see it for a desktop. We whine about the issues with Apple products, but that's because they're pretty reliable.

The accidental damage portion of it was another added benefit that hooked me in. For a laptop, it means I'm more inclined to take it places and actually use it as a laptop and worry a bit less.

It works out to about $8/month. I waste more money at DD on coffee for me and Mrs. GS than that in a week.

If for nothing other than a security blanket, money well spent.
 
Wait Canada is getting something … has Tim had a change of heart?

Will the Apple TV finally get a discount on Amazon.ca!!

Hey Tim can we apply it retroactively - I’ve got an IMac 2011 that missed the graphic card swap - sitting in my basement gathering dust because I can’t understand the 5000 page thread on here on how people fix/replace it!

Canada’s getting the opportunity to pay Tim more money.

Tim’s doesn’t gives…he just takes.
 
If it’s like the USA you have 60 days to buy it. How is not sending an email misleading?
They do not send any email, nor can you even add AC+ at the time of purchase as it’s apparently illegal in Australia. That’s the argument.
 
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