AppleCare+ for Mac Now Available in Australia and New Zealand

Discussion in 'Mac Blog Discussion' started by MacRumors, Jan 31, 2018.

  1. MacRumors macrumors bot

    MacRumors

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    #1
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    AppleCare+ for Mac, previously limited to the United States and Japan, is available to purchase in Australia and New Zealand starting today.

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    AppleCare+ extends a Mac's in-warranty hardware coverage to up to three years from its original purchase date, and adds up to two incidents of accidental damage coverage, each subject to a service fee of AU$149 or NZ$169 for screen or external enclosure damage, or AU$429 or NZ$499 for any other damage.

    AppleCare+ for Mac also includes 24/7 priority access to software support by chat or phone. It replaces the AppleCare Protection Plan for Mac, which was essentially the same as AppleCare+, but didn't include accidental damage coverage like Apple has long offered for devices such as the iPhone and iPad.

    The plan itself also has an upfront cost, which varies based on the type of Mac:

    Australia
    Mac mini: $119
    iMac and iMac Pro: $199
    12-inch MacBook: $299
    MacBook Air: $299
    Mac Pro: $299
    13-inch MacBook Pro: $329
    15-inch MacBook Pro: $449New Zealand
    Mac mini: $149
    iMac and iMac Pro: $249
    12-inch MacBook: $349
    MacBook Air: $349
    Mac Pro: $349
    13-inch MacBook Pro: $379
    15-inch MacBook Pro: $539AppleCare+ for Mac benefits are in addition to any legal rights provided by consumer law in Australia and New Zealand.

    Apple offers warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and obtained by MacRumors last month.

    AppleCare+ can be purchased alongside a new Mac on Apple's website in Australia and New Zealand, at Apple retail stores in Australia, and at select Apple Authorized Resellers or Service Providers. It can also be added within 60 days of a Mac's purchase date, pending an inspection or diagnostic test.

    Customers with a Mac purchased between December 1, 2017 and January 30, 2018 must contact Apple Support to purchase AppleCare+ for Mac, according to an internal memo distributed by Apple today and obtained by MacRumors.

    Article Link: AppleCare+ for Mac Now Available in Australia and New Zealand
     
  2. RamalTheCamel macrumors newbie

    Joined:
    Nov 21, 2016
    Location:
    Brisbane, Queensland, Australia
    #2
    I’m in Australia and have had AppleCare+ on my MacBook Pro for almost two years now...?
     
  3. martyjmclean macrumors 6502

    martyjmclean

    Joined:
    Jan 24, 2018
    Location:
    Sydney, NSW, Australia
    #3
    Huh I already thought it was. Well my laptop is too old anyway but it’s nice to know for when I replace it.
     
  4. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #4
    Nah. AppleCare+ includes accidental damage. You’ve just had standard AppleCare.

    Also surprising to see this be released in Aus before the UK. AFAIK it’s still not available in Europe?
     
  5. Dancerdudes macrumors newbie

    Joined:
    Feb 16, 2017
  6. PickUrPoison macrumors 68040

    Joined:
    Sep 12, 2017
    Location:
    Sunnyvale, CA
    #6
    It does seem strange there isn’t wider availability, in Canada or many other countries for that matter. If it’s a profitable offering, why not expand beyond just a few?

    Seems like they’re leaving money on the table.
     
  7. Xyth macrumors newbie

    Xyth

    Joined:
    Jan 31, 2018
    Location:
    Aotearoa
    #7
    Complete waste of money.

    No it doesn't, NZ consumer protection law does this. For free.

    This sentence isn't clear... do you have to pay the service fee even though you've purchased AppleCare? If so, what a scam.

    Nice to have, but not remotely worth the cost of AppleCare.
     
  8. Shirasaki macrumors 604

    Shirasaki

    Joined:
    May 16, 2015
    #8
    I thought Australia had Apple care Plus already for Mac.
     
  9. xplora macrumors member

    xplora

    Joined:
    Sep 23, 2010
    Location:
    Hamilton, New Zealand
    #9
    Also removed is the ability to register old AppleCare Protection Plans (it's take you to purchase only).

    --- Post Merged, Jan 31, 2018 ---
    Yes, but the same was true for the iPhone/iPad version. Still cheaper than buying a new computer.
     
  10. Wanted797 macrumors 6502a

    Wanted797

    Joined:
    Oct 28, 2011
    Location:
    Australia
    #10
    No it’s not. It’s like any insurance you pay a premium and an excess when you use it.

    Look at it this way. Buy a MacBook or MacBook Pro pay $350-$500 for AppleCare+. Up end water on it, a child spills something or whatever.

    You pay at most $800 there about for what could be a $5000 computer.

    Like all insurance you’re paying for the IF something happens. I had AppleCare on my MacBook Pro I had a few issues over the 3 years. It was handy knowing I didn’t have to argue with Apple store employees or go though consumer law just because my computer was 2 years old and out of warranty.

    Some people will pay for that convinence.
     
  11. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

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    Sep 23, 2005
    Location:
    Toronto
    #11
    It appears to be available as of today.
     

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