applecare for macbook pro 13inch

kormaster

macrumors newbie
Original poster
Dec 29, 2007
26
0
Los Angeles, CA
Prices on Applecare on ebay is significantly lower. Now.. ive bought one for my iMac off ebay and it registered fine. Do Apple ask for reciepts or anything when you want to utilize the applecare on the 2nd year?
 

Richard1028

macrumors 68000
Jan 8, 2009
1,580
0
Do Apple ask for reciepts or anything when you want to utilize the applecare on the 2nd year?
Typically not but they'd certainly be within their rights to do so. From your AppleCare agreement:

Keep your Plan Confirmation document and the original sales receipt for your Covered Equipment and your Plan. Proof of purchase may be required if there is any question as to your productʼs eligibility for Plan coverage.
 

rhyx

macrumors 6502
Jan 15, 2008
351
1
Typically not but they'd certainly be within their rights to do so. From your AppleCare agreement:

Keep your Plan Confirmation document and the original sales receipt for your Covered Equipment and your Plan. Proof of purchase may be required if there is any question as to your productʼs eligibility for Plan coverage.
There are some threads going around where people have had problems with the eBay bought AppleCares. Just to forewarn you in case you have any issues - it's not unprecedented.
 

Richard1028

macrumors 68000
Jan 8, 2009
1,580
0
There are some threads going around where people have had problems with the eBay bought AppleCares. Just to forewarn you in case you have any issues - it's not unprecedented.
Yep. Regardless of where you get it (I don't think ebay should be slandered)... make sure you get one in an original and sealed box just like at the retail store.
 

alphaod

macrumors Core
Feb 9, 2008
22,047
1,104
NYC
Do Apple ask for reciepts or anything when you want to utilize the applecare on the 2nd year?
They occasionally do and when they do they will ask for your receipt, something you won't be able to provide since you bought it on ebay.
 

jt2ga65

macrumors regular
Jul 1, 2007
197
0
No. Apple products, including AppleCare, are usually only available through authorized dealers. eBay and it's sellers are not authorized dealers.
Is there some agreement between Apple and authorized resellers that would keep them from selling on eBay? So far it does not seem to be the case, as there are often lots of new apple products on eBay.

-jt2
 

iLog.Genius

macrumors 601
Feb 24, 2009
4,829
355
Toronto, Ontario
Is there some agreement between Apple and authorized resellers that would keep them from selling on eBay? So far it does not seem to be the case, as there are often lots of new apple products on eBay.

-jt2
I don't think I made myself clear. You can buy anything anywhere but I'm more concerned about proof of purchase aspect. Like someone said above, Apple could very well ask you for proof of purchase, you're going to show them an eBay receipt and expect them to accept it? As far as I know, proof of purchase has to be from an authorized dealer unless you can provide an example. I'm going through scenarios where Apple is asking for proof of purchase and it always goes back to an authorized dealer.
 

kormaster

macrumors newbie
Original poster
Dec 29, 2007
26
0
Los Angeles, CA
I gotta think about this.. do i pay almost double and be safe? frankly speaking, gambling on the warranty item isnt a safe route either... an accidental damage or failure in the laptop isnt cheap to fix either...

what would you guys do?? make sure the seller on ebay gives me the original box? how can apple ask for reciept and say that you are claiming a warranty on 27th month for example?

If the serial of applecare is registered to your laptop, that should be the end of it.. i mean they have a database of who has warranty on all their products all over the world.. :mad:
 

Davidkoh

macrumors 65816
Aug 2, 2008
1,058
18
I gotta think about this.. do i pay almost double and be safe? frankly speaking, gambling on the warranty item isnt a safe route either... an accidental damage or failure in the laptop isnt cheap to fix either...

what would you guys do?? make sure the seller on ebay gives me the original box? how can apple ask for reciept and say that you are claiming a warranty on 27th month for example?

If the serial of applecare is registered to your laptop, that should be the end of it.. i mean they have a database of who has warranty on all their products all over the world.. :mad:
Problem is that many of the codes on Ebay are dupes. so when that code is sold to another customer who have proof of purchase from the Apple reseller your Apple Care is voided. I've read cases where people lost their Apple Care 6 months after their normal 1 year expired, and because they are out of their 1 year they cannot apply a new one.

I've given up on the idea of buying it cheap on ebay. Nothing is stopping Apple from in the future applying a system so that every time you hand it in for service they ask you you to show proof of purchase.
 

maflynn

Moderator
Staff member
May 3, 2009
63,851
30,367
Boston
I posted a similar question about my MBP and why ebay is so much cheaper.

My inclination is that if its too good to be true then it probably is.

the problem is that people have discovered the key generator code for applecare so when you enter the applecare code its a fake generated one. A duplicate of another one sitting on a shelf in a store somewhere. The problem arises is that when that other one gets registered, apple will ask for your serial # that's on the box. The problem with many of the ebay sales is they only provided the code not the serial number. Apple will invalidate the warranty, and the time span will be so long (in all likelihood) you'll not be able to dispute it with ebay or paypal

Here's a warning on ebay about this ebay

I'm probably going to buy applecare from amazon as that seems to be the best price and its from a reputable source.
 

Kronie

macrumors 6502a
Dec 4, 2008
929
0
No. Apple products, including AppleCare, are usually only available through authorized dealers. eBay and it's sellers are not authorized dealers.
See, I think that's total BS. If that's the case then Apple shouldn't allow those Ebay sellers to sell or should only sell bulk warranties to authorized dealers. Apple is OBVIOUSLY selling those warranties to someone that's not authorized to sell them or its being resold on the secondary market. You don't see warranties from any other computer maker sold like this.

I have to buy a warranty in February and I would love to buy an Ebay one, I'm just afraid that if something happens to my laptop Apple wont cover it and I will be screwed.
 

Richard1028

macrumors 68000
Jan 8, 2009
1,580
0
I'm going through scenarios where Apple is asking for proof of purchase and it always goes back to an authorized dealer.
Nonsense. That requirement would only facilitate price-fixing. Here in the U.S. the Federal Trade Commission has laws against this.

I bought my AppleCare from an ebay seller in a sealed box and I have a paypal receipt to prove it. I'd like to see Apple challenge the legitimacy of my coverage.
 

maflynn

Moderator
Staff member
May 3, 2009
63,851
30,367
Boston
See, I think that's total BS. If that's the case then Apple shouldn't allow those Ebay sellers to sell or should only sell bulk warranties to authorized dealers. Apple is OBVIOUSLY selling those warranties to someone that's not authorized to sell them or its being resold on the secondary market. You don't see warranties from any other computer maker sold like this.
I don't think apple is selling bulk warranties to people to sell them on ebay nor can they really prevent this. Rather people are generating the codes. At least the ones that don't include a sealed box.

I have to buy a warranty in February and I would love to buy an Ebay one, I'm just afraid that if something happens to my laptop Apple wont cover it and I will be screwed.
Yes you will, unless you get the serial number, i.e., box along with the applecare code. See my post and link above. there's a warning on the ebay page about this. Its clearly not worth the risk to save a few bucks.
 

Kronie

macrumors 6502a
Dec 4, 2008
929
0
I posted a similar question about my MBP and why ebay is so much cheaper.

My inclination is that if its too good to be true then it probably is.

the problem is that people have discovered the key generator code for applecare so when you enter the applecare code its a fake generated one. A duplicate of another one sitting on a shelf in a store somewhere. The problem arises is that when that other one gets registered, apple will ask for your serial # that's on the box. The problem with many of the ebay sales is they only provided the code not the serial number. Apple will invalidate the warranty, and the time span will be so long (in all likelihood) you'll not be able to dispute it with ebay or paypal

Here's a warning on ebay about this ebay

I'm probably going to buy applecare from amazon as that seems to be the best price and its from a reputable source.
If Ebay is so concerned about this why don't they pull the auction?

Like THIS auction.

I have asked the seller a few different times if he will ship the box and applecare paperwork and he wont respond. Its obviously fake but Ebay still leaves the auctions open.
 

maflynn

Moderator
Staff member
May 3, 2009
63,851
30,367
Boston
If Ebay is so concerned about this why don't they pull the auction?
Uhh because they make money on the sales.

Not all applecare warranty sales are bogus. You need to be very very careful, and for me the risk of losing the warranty far exceeds the cost savings.

I in no way trust ebay to self-police themselves especially when they're making money.
 

Kronie

macrumors 6502a
Dec 4, 2008
929
0
Oh I see, Ebay didn't wright that article it was just a seller.

I still have 4 months to find cheap applecare!
 

iLog.Genius

macrumors 601
Feb 24, 2009
4,829
355
Toronto, Ontario
Nonsense. That requirement would only facilitate price-fixing. Here in the U.S. the Federal Trade Commission has laws against this.

I bought my AppleCare from an ebay seller in a sealed box and I have a paypal receipt to prove it. I'd like to see Apple challenge the legitimacy of my coverage.
No one is saying don't buy off eBay. Is it a risk? Definitely. But like a few have already stated, it's not unusual for Apple to pull your coverage because there seems to be some discrepancy. You already know the risks so if Apple comes asking you for proof of coverage because there seems to be some sort of problem, don't be surprised if they decline your receipt off eBay.
 

Richard1028

macrumors 68000
Jan 8, 2009
1,580
0
...so if Apple comes asking you for proof of coverage because there seems to be some sort of problem, don't be surprised if they decline your receipt off eBay.
I will probably be in a better position to defend my AppleCare purchase than most.

I have the original box and possession is nine-tenths the law. The onus to prove differently would be Apple's. I'd even venture to say that the majority of folks don't even have their receipt. The key is "the box".

I may not be able to find the mortgage to my house but I'm quite sure my AppleCare paperwork is ironclad. :D
 

jbrettz

macrumors member
Feb 6, 2008
63
0
St Louis
I have purchased 2 apple care warranties off of ebay. I make sure the seller had sold them previously, has an excellent sell reputation and check the feedback. I have had no problems, and were registered with apple. Icalled apple care a few days later to verify that my apple care was registered. Yes you can save money, but just do not buy blindly. You can see what the avg price is selling for on ebay. If you find a seller selling significantly lower, I would be cautious.

Brett
 

Davidkoh

macrumors 65816
Aug 2, 2008
1,058
18
I will probably be in a better position to defend my AppleCare purchase than most.

I have the original box and possession is nine-tenths the law. The onus to prove differently would be Apple's. I'd even venture to say that the majority of folks don't even have their receipt. The key is "the box".

I may not be able to find the mortgage to my house but I'm quite sure my AppleCare paperwork is ironclad. :D
If the other guy with same code got his receipt you are screwed. Or if he paid by card, because then the store could pull the records. So you would be safe if whoever else tried to activate same code as you lost his receipt AND paid by cash in a physical store, all others would screw you over.


I have purchased 2 apple care warranties off of ebay. I make sure the seller had sold them previously, has an excellent sell reputation and check the feedback. I have had no problems, and were registered with apple. Icalled apple care a few days later to verify that my apple care was registered. Yes you can save money, but just do not buy blindly. You can see what the avg price is selling for on ebay. If you find a seller selling significantly lower, I would be cautious.

Brett


And they can unregister it in a second if your code is keygenerated and later sold. Just because they now say it's registered doesn't mean it will stay that way.
 

Richard1028

macrumors 68000
Jan 8, 2009
1,580
0
If the other guy with same code got his receipt you are screwed.
Do you always reply without reading? What part of, "I have the box" don't you understand? I bought a sealed unopened box. How can this, "other guy" register my code and prove it's valid? He can't get a legitimate receipt for it because he never had it.

This is the part where you tell me that somebody stole the code and resealed the box with 24mm plastic and the Apple stickers intact.