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applecare+ for my watch starting/ending early

David Taub

David Taub

macrumors member
Original poster
Apr 2, 2016
59
22
Miami Beach FL
Ok, this is maybe minor, but it bugs me. I bought AppleCare+ for my recently purchased, online, apple watch series 6. Bought it, ordered it, on 7 April.

I get an email from applecare about proof of coverage this past saturday that says my coverage ends on 9 April 2023. I don't even have the watch yet. I got an email from Apple saying it'll be here by 20 April. I feel like they are just shaving ten days off the coverage I paid for.

I've never had apple do this before. I've bought applecare for other products. I can't go to a store here in France and just buy everything so it's all same day. Not apple's fault. Not mine either.
 
This is something that either gets corrected automatically when you actually receive the watch or if not, a short call with Apple Support will solve. They will adjust it accordingly
 
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mystery hill said:
Why didn’t you wait until you received the watch before taking out Apple Care?
Click to expand...
Didn't know I had to. And it's there on the page when I bought the watch so I just added it. But honest, I've always bought in store so this never happened. Except for a phone I bought in June 2020. After my iphone was stolen ordered an iphone SE with applecare+ on 4 June. Delivered 5 June. AppleCare + good till 6 June 2022. That was 'normal' for me.
 
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David Taub said:
Ok, this is maybe minor, but it bugs me. I bought AppleCare+ for my recently purchased, online, apple watch series 6. Bought it, ordered it, on 7 April.

I get an email from applecare about proof of coverage this past saturday that says my coverage ends on 9 April 2023. I don't even have the watch yet. I got an email from Apple saying it'll be here by 20 April. I feel like they are just shaving ten days off the coverage I paid for.

I've never had apple do this before. I've bought applecare for other products. I can't go to a store here in France and just buy everything so it's all same day. Not apple's fault. Not mine either.
Click to expand...

It will adjust automatically when you activate the watch. I have always bought apple care with pre orders.
 
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You don’t have to buy AppleCare+ with it. You can always buy it 60 days after purchase, that way, it’s 2 years and 60 days of AppleCare+.
 
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GSWForever8 said:
You don’t have to buy AppleCare+ with it. You can always buy it 60 days after purchase, that way, it’s 2 years and 60 days of AppleCare+.
Click to expand...
I didn't know that. I mean I knew you could add it a bit after purchase, but didn't know it would extend the warranty/service like that. Good to know. I will be updating my iphone, computer, and ipad in the next one to two years. Something I will keep in mind.
 
David Taub said:
Thanks for this info Hansana.
Click to expand...
I’m not so sure it will automatically adjust. But Apple allows you to specify the purchase date via their warranty coverage website. If you upload a receipt , Apple will use the new date for warranty purposes.

This can be especially important if you buy from a 3rd party retailer. Like if Apple sells a watch to Best Buy. It may sit on a shelf for 3 months before you actually buy it. So you could possibly lose 3 months of coverage because Apple defaults back to when they shipped it to Best Buy.
 
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perezr10 said:
I’m not so sure it will automatically adjust. But Apple allows you to specify the purchase date via their warranty coverage website. If you upload a receipt , Apple will use the new date for warranty purposes.

This can be especially important if you buy from a 3rd party retailer. Like if Apple sells a watch to Best Buy. It may sit on a shelf for 3 months before you actually buy it. So you could possibly lose 3 months of coverage because Apple defaults back to when they shipped it to Best Buy.
Click to expand...
thanks Perez for this link and info...I plugged my watch info into it and the date did change to give the two year coverage...i bought direct from the apple store here in France, which by the way, sends the watch from the Netherlands...When I bought my iphone SE last year it too was shipped from the Netherlands...

anyway, this link helped, it's still a day short, coverage ends 14 April 2023 and the watch arrived here on 15 April 2021,...

i like this watch so far, will wait till monday to send my old one back, a series 3, it's bigger, 44mm compared to my old 38mm, and has important new updates for me, i've got cardiac problems i've been dealing with for over 20 years so this helps a bit...

thanks again
dt
 
David Taub said:
thanks Perez for this link and info...I plugged my watch info into it and the date did change to give the two year coverage...i bought direct from the apple store here in France, which by the way, sends the watch from the Netherlands...When I bought my iphone SE last year it too was shipped from the Netherlands...

anyway, this link helped, it's still a day short, coverage ends 14 April 2023 and the watch arrived here on 15 April 2021,...

i like this watch so far, will wait till monday to send my old one back, a series 3, it's bigger, 44mm compared to my old 38mm, and has important new updates for me, i've got cardiac problems i've been dealing with for over 20 years so this helps a bit...

thanks again
dt
Click to expand...
Actually, its not a day short. If it went to April 15, 2023, it would have been giving you 2 years + 1 day of coverage.
 
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