Applecare from eBay: am I caught?

Discussion in 'Buying Tips and Advice' started by urmajest, Sep 21, 2009.

  1. urmajest macrumors newbie

    Joined:
    Nov 27, 2007
    #1
    Hello.

    I bought my uMB 2008/10/14. I bought an applecare (just serial #) from ebay about a month ago and it registered just fine. I checked my warranty status last week to find that I'm out of warranty! I visited this URL:

    Code:
    https://selfsolve.apple.com/GetWarranty.do
    
    and entered my serial #. It says:

    Code:
    Coverage: Out of Warranty
    
    If I click more information, it says:

    Code:
    Telephone Technical Support: Active
    Your product is eligible for telephone technical support under the AppleCare Protection Plan.
    Expires: October 14, 2011
    
    Repairs and Service Coverage: Expired
    Your product is not covered for hardware repairs and service, but you may be able to pay for the repair you need through an Apple-authorized technician.
    
    I regularly checked day by day for a week, but the status stays put. One thing to note is that my uMB should be covered by 1-year warranty at least.
    However, it's out of warranty! Telephone support till 2011/10/14 though.

    What should I do? Any suggestion is welcomed.
     
  2. fireshot91 macrumors 601

    fireshot91

    Joined:
    Jul 31, 2008
    Location:
    Northern VA
    #2
    Do you have the receipt of when you bought the uMB?

    If that, call AppleCare up, and tell them that your 1 year should still be vaild. They should ask you to fax your receipt.
     
  3. techound1 macrumors 68000

    techound1

    Joined:
    Mar 3, 2006
    #3
    Yes, do call. Tele support is supposed to be 90 days. 2011 is far more than that from here....
     

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